Administrative Specialist — Disability Services Support

nc; North Carolina; On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement plans

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking an Administrative Specialist I (S) to provide clerical and administrative support in the New Bern Unit. You will assist three counselors and staff, greet clients, manage communications, input data, and handle billing and document preparation as part of the rehabilitation process.

Located in New Bern, this role supports the Division of Employment and Independence for People with Disabilities (EIPD) and emphasizes

Qualifications

• High school diploma or GED with 2 years related admin experience.
• Experience using multi-line phone systems and data entry.
• Ability to prepare documents and maintain records.

Responsibilities

• Greeting visitors and callers courteously and professionally.
• Using a multi-line phone system to answer and route calls to appropriate staff members.
• Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff.
• Receiving applications from clients, along with requesting and obtaining medical/treatment records.
• Documenting client information, interactions, and services into the case management system throughout the rehabilitation process.
• Utilizing office equipment and other relevant technology to meet office needs.

Skills

Customer service

Data entry

Office administration

Communication skills

Record keeping

Education

High school diploma or GED

2 years administrative experience

Tools

Billing software

Case management system

Phone system

Job description

The North Carolina Department of Health and Human Services (DHHS) is seeking an Administrative Specialist I (S) to provide clerical and administrative support in the New Bern Unit. You will assist three counselors and staff, greet clients, manage communications, input data, and handle billing and document preparation as part of the rehabilitation process.

Located in New Bern, this role supports the Division of Employment and Independence for People with Disabilities (EIPD) and emphasizes