Public Health Admin Specialist – Regional Office

Health & Human Services; Devon Park (NC); On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Health insurance options

Retirement plans

NCFlex program

Paid vacation

Paid sick leave

Paid parental leave

Job summary

Health & Human Services in North Carolina seeks an Administrative Specialist I (S) to support the Wilmington Regional Office, handling daily admin tasks, data entry in NCEDSS, and liaison work with providers and county health departments.

The role emphasizes confidentiality, accuracy, and efficient office operations, with responsibilities covering correspondence, BDAs, supplies, and communications to ensure smooth public health workflows.

Qualifications

• High school diploma or GED with two years of related admin experience or an equivalent combination.
• Experience entering and updating client data in NCEDSS with accuracy and confidentiality.
• Proven ability to manage daily office telephone coverage and relay messages promptly.
• Experience coordinating documentation between providers, regional offices and county health departments.

Responsibilities

• Manage daily office telephone coverage and disseminate messages promptly and professionally.
• Serve as administrative liaison between local providers, regional offices, and county health departments.
• Enter and update client testing information in NCEDSS to maintain accurate records.
• Uphold confidentiality policies and maintain office security procedures.
• Prepare typed correspondence and process BDAs as part of routine workflows.
• Enter client medical information and maintain organized records for public health case management.
• Maintain office supplies, coordinate mail duties, and support daily operations in the regional office.
• Communicate professionally with internal and external stakeholders to ensure efficient workflow.
• Perform general office duties supporting Field Services Unit staff in the regional office.
• Adapt to new procedures and handle multiple tasks in a fast-paced environment.

Skills

Data entry

Administrative support

Confidentiality

Telephone coverage

Stakeholder communication

Education

High school diploma or GED

Two years related administrative experience or equivalent

Tools

NCEDSS

BDAs

Job description

Health & Human Services in North Carolina seeks an Administrative Specialist I (S) to support the Wilmington Regional Office, handling daily admin tasks, data entry in NCEDSS, and liaison work with providers and county health departments.

The role emphasizes confidentiality, accuracy, and efficient office operations, with responsibilities covering correspondence, BDAs, supplies, and communications to ensure smooth public health workflows.