ADMINISTRATIVE SPECIALIST II

Maryland; Hagerstown (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

Maryland AG in Hagerstown, MD is seeking an administrative staff member to obtain and analyze government-issued IDs to issue birth certificates in compliance with state regulations. The role includes data entry for billing, daily end-of-day reports, and monthly DVR reporting.

The position emphasizes accuracy, customer service in a public-facing role, and efficient handling of payments and records. Candidates should have a high school diploma and relevant clerical experience.

Qualifications

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• One year of administrative/clerical/secretarial experience.
• Candidates may substitute 30 college credits for the required experience.
• Candidates may substitute U.S. Armed Forces military service as staff work experience for the required experience.

Responsibilities

• Obtain and analyze government-issued identification or documents to issue an MD birth certificate.
• Ensure accuracy and completeness of certificate information prior to printing and distribution.
• Compile data to report to DVR monthly.
• Enter clinical billing charges at the end of each day.
• Review for accuracy and contact clinician with any issues.
• Prepare end-of-day reports after entering billing charges.
• Process patient payments by phone or in person.
• Apply payments on patient accounts.

Skills

Administrative experience

Public-facing customer service

Google Office

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

GRADE

STD0011

LOCATION OF POSITION

MDH, Washington County Health Department, Hagerstown, MD

Main Purpose of Job

This position will obtain and analyze government-issued identification or documents to issue an MD birth certificate according to state agency regulations. This position will ensure the accuracy and completeness of certificate information prior to printing and distribution. This position will compile data to report to DVR monthly, and enter clinical billing charges at the end of each day. This position will review for accuracy and contact clinician with any issues, prepare end of day reports after entering billing charges, process patient payment via phone or in person, and apply payment on patient accounts.

MINIMUM QUALIFICATIONS

• Education:� �Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: One year of experience performing administrative staff, clerical, clerical technical, or secretarial work.
• Notes: 1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
• Notes: 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• Public-facing customer service.
• Experience using Google Office.

SPECIAL REQUIREMENTS

Candidates may be responsible for providing their own transportation as needed to access meetings, remote locations, and job destinations as assigned.

BENEFITS

STATE OF MARYLAND BENEFITS

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.