Administrative Specialist II: Public Service & Billing

Maryland; Hagerstown (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

Maryland AG in Hagerstown, MD is seeking an administrative staff member to obtain and analyze government-issued IDs to issue birth certificates in compliance with state regulations. The role includes data entry for billing, daily end-of-day reports, and monthly DVR reporting.

The position emphasizes accuracy, customer service in a public-facing role, and efficient handling of payments and records. Candidates should have a high school diploma and relevant clerical experience.

Qualifications

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• One year of administrative/clerical/secretarial experience.
• Candidates may substitute 30 college credits for the required experience.
• Candidates may substitute U.S. Armed Forces military service as staff work experience for the required experience.

Responsibilities

• Obtain and analyze government-issued identification or documents to issue an MD birth certificate.
• Ensure accuracy and completeness of certificate information prior to printing and distribution.
• Compile data to report to DVR monthly.
• Enter clinical billing charges at the end of each day.
• Review for accuracy and contact clinician with any issues.
• Prepare end-of-day reports after entering billing charges.
• Process patient payments by phone or in person.
• Apply payments on patient accounts.

Skills

Administrative experience

Public-facing customer service

Google Office

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

Maryland AG in Hagerstown, MD is seeking an administrative staff member to obtain and analyze government-issued IDs to issue birth certificates in compliance with state regulations. The role includes data entry for billing, daily end-of-day reports, and monthly DVR reporting.

The position emphasizes accuracy, customer service in a public-facing role, and efficient handling of payments and records. Candidates should have a high school diploma and relevant clerical experience.