Office Services Clerk Lead – Full Time – Merit – DEADLINE 04/16/26

State of Maryland; Salisbury (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

A government agency in Salisbury, MD is seeking a Clerical Support Specialist to guide and direct staff in the Wicomico Behavioral Health Program. The role focuses on ensuring accurate billing and authorization processes. Ideal candidates will have at least two years of clerical experience and an accredited high school diploma. Applicants with disabilities and bilingual skills are encouraged to apply, as the agency values diversity and inclusion.

Qualifications

• Must have two years of experience performing clerical duties.
• Candidates may substitute college credit hours or military service for experience.

Responsibilities

• Provide guidance to clerical support staff.
• Ensure accurate billing and authorization entries.

Skills

Clerical duties

Experience with BH processes

Running reports

Education

Graduation from an accredited high school or equivalent

Job description

GRADE

ASTD9

LOCATION OF POSITION

MDH Wicomico County Health Department

108 E. Main Street

Salisbury, MD 21801

Main Purpose of Job

The main purpose of this position is to provide guidance and direction to the clerical support staff of the Wicomico Behavioral Health Program in order to make determinations and to resolve issues. This position ensures accurate billing and authorization entries into the electronic health record. This position is designated as emergency essential.

MINIMUM QUALIFICATIONS

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Two years of experience performing clerical duties.

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.
2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• Experience with BH processes.
• Experience with running reports.

BENEFITS

STATE OF MARYLAND BENEFITS

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.