Administrative Specialist I - Division 13 - Division Office

nc; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

NC Department of Transportation is seeking an Administrative Specialist I to serve as the frontline representative at Division Headquarters. You will greet the public, handle multi-line calls, and perform a range of administrative tasks including records management, report preparation, mail, and clerical support.

The role requires a high school diploma or GED with two years of related administrative experience, or an equivalent combination of education and experience.

Qualifications

• High school diploma or GED and two years of related administrative experience, or an equivalent combination of education and experience.
• Front desk representation for Division Headquarters and professional communication.
• Proficiency with office equipment and software including SAP.
• Experience using Microsoft Windows, Excel, Access, PowerPoint.

Responsibilities

• Greet the public, visitors, DOT employees, vendors, and contractors at the front desk and direct phone calls.
• Perform office tasks such as maintaining records, preparing reports, filing, typing, and handling mail.
• Assist with payroll, inventory, purchase orders, purchasing card reconciliation, accounts payable and SAP transactions.
• Provide general office support and related administrative duties; adapt to frequent change.

Skills

Customer service

Communication skills

Adaptability to change

Front desk / visitor assistance

Education

High school diploma or GED

Tools

SAP

Microsoft Windows

Microsoft Excel

Microsoft Access

PowerPoint

Job description

Agency

Dept of Transportation Division State Hwy Administrator - Div of Hwys

Job Classification Title

Administrative Specialist I (S)

Position Number

60023211

Grade

NC08

About Us

It's the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.

This position is an Administrative Specialist I and serves as the front desk representative for the Division Headquarters and provides administrative support as assigned. This individual greets the public, visitors, DOT employees, vendors, and contractors, and must communicate professionally and adapt readily to frequent change.

Responsibilities include answering a multi-line telephone system, directing calls to the appropriate person or unit, and taking messages. The position also performs a variety of office assistance tasks in support of administrative, program, and technical operations, including maintaining records, preparing reports, filing, typing correspondence, and handling incoming and outgoing mail.

In addition, the position assists with payroll, inventory, purchase orders, purchasing card reconciliation, accounts payable, and other transactions processed through SAP, along with personnel-related and other general office duties. Strong communication skills are essential. Candidates must also be proficient with office equipment and related technology, including Microsoft Windows, Excel, Access, PowerPoint, and SAP.

Management prefers applicants with the ability to legally operate a motor vehicle.

Management prefers applicants with the following:

• Customer service experience, including resolving customer issues.
• Experience with Microsoft Office using programs such as Access, Word, and Excel.
• Experience completing and/or maintaining records and reports.
• Experience interpreting and/or explaining policies, procedures, and laws.
• Experience in record keeping.

Knowledge, Skills and Abilities / Competencies :

Salary Grade and Salary Range: NC08 - $39,244 - $68,679.00

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation.

The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.