Care Operations & Administrative Specialist

Northstar-Memorial-Group; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

NorthStar Memorial Group seeks a Clerical & Admin Specialist at Restland Funeral Home in Dallas, TX. You will support front-desk operations, manage master files, answer calls, and assist with interment rights tasks to ensure a seamless client family experience.

Ideal candidates have at least 1 year of administrative experience, strong computer skills (Windows, MS Word, Excel), and a team-oriented mindset. The role offers an essential, service-driven environment within our care-focused team.

Qualifications

• 1+ years of administrative support experience.
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment.

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume
• Manage cemetery plats
• Issue Interment Right Layout and Assessment
• Process trust cancellations
• Manage and process trade-in credit requests

Skills

Administrative support experience

Teamwork

Tools

Windows

MS Word

MS Excel

HMIS

Word processing

Spreadsheets

Database

Presentation software

Job description

NorthStar Memorial Group seeks a Clerical & Admin Specialist at Restland Funeral Home in Dallas, TX. You will support front-desk operations, manage master files, answer calls, and assist with interment rights tasks to ensure a seamless client family experience.

Ideal candidates have at least 1 year of administrative experience, strong computer skills (Windows, MS Word, Excel), and a team-oriented mindset. The role offers an essential, service-driven environment within our care-focused team.