Administrative Specialist (Hybrid) - Mission-Driven Support

Alcoholics Anonymous World Services, Inc.; New York (NY); Hybrid; USD 43,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Employer 403(b) plan

Paid time off

Tuition reimbursement

Job summary

Alcoholics Anonymous World Services, Inc. (AAWS) in New York City seeks a Staff Services Associate to provide administrative, research, and communications support to Staff Services assignments.

You will work with a Staff Member on an assignment desk such as Public Information or Corrections, handling scheduling, correspondence, minutes, and event coordination. The role reports to the Staff Services Manager with a dotted line to the assignment Staff Member, and offers a hybrid schedule in

Qualifications

• Strong computer skills including MS Office (Outlook, Word, PowerPoint).
• Excellent writing, grammar, and proofreading skills.
• Strong organization and prioritization.
• Clear communication and ability to stay calm under pressure.
• Team player who thrives in a collaborative environment.
• Attention to detail and discretion with confidential matters.
• Ability to follow work instructions with minimal supervision.
• Ability to handle multiple tasks and deadlines.
• Dependable with excellent attendance.
• Public speaking and guest relations skills; travel when required.

Responsibilities

• Prepare, assemble, transmit and post committee agendas and background for key meetings with deadlines.
• Update welcome letters and service kits for new Area/ District chairs.
• Maintain and update assignment-related lists and databases.
• Edit and distribute Quarterly/Activity Update Reports to the Fellowship.
• Maintain NetSuite and other filing systems; adapt to system changes.
• Support events with schedules, agendas, materials, and on-site presence.
• Schedule meetings and provide administrative support when needed.
• Prioritize emails/calls and respond accurately to inquiries.

Skills

MS Office

Outlook

Word

PowerPoint

Education

High school diploma or bachelor’s degree in business-related field

Tools

NetSuite

Job description

Alcoholics Anonymous World Services, Inc. (AAWS) in New York City seeks a Staff Services Associate to provide administrative, research, and communications support to Staff Services assignments.

You will work with a Staff Member on an assignment desk such as Public Information or Corrections, handling scheduling, correspondence, minutes, and event coordination. The role reports to the Staff Services Manager with a dotted line to the assignment Staff Member, and offers a hybrid schedule in