Administrative Specialist - Front Desk & Operations

Great Plains Tribal Health; Rapid City (SD); On-site; USD 40,000 - 52,000; Full time

Job summary

Great Plains Tribal Health in Rapid City, SD is seeking an Administrative Specialist to support day-to-day operations with high-level administrative and customer service tasks, acting as a skilled front desk professional and ensuring culturally respectful office operations.

You will handle calendars, meeting materials, reports, budgeting support, correspondence, and onboarding activities while upholding confidentiality and collaborating across departments.

Qualifications

• Core Connections training and GPTLHB concepts applied in daily work.
• Excellent customer service with tribal stakeholders and partners.
• Foster a respectful, confidential and professional work environment.
• Collaborate across all staff levels in a professional manner.
• Familiarity with American Indian populations and cultural practices.
• Respect for diverse capabilities and inclusivity.
• Maintain organizational privacy and confidentiality.
• Handle crisis situations professionally and calmly.
• Be self-directed with proactive initiative.
• Resolve cross-department issues without supervision.
• Flexibility to adapt plans and routines as needed.
• Flexible schedule including evenings/weekends/extended travel.
• Ability to present information clearly in small groups.
• Proficiency with Word, Excel, PowerPoint and internet tools.
• Valid SD driver's license and clean driving record.
• Promote an alcohol-, tobacco- and drug-free lifestyle.
• Professional appearance and adherence to GPTLHB policies.

Responsibilities

• Greet visitors, manage access and foster customer satisfaction.
• Screen calls and maintain supervisor's calendar; handle inquiries.
• Prepare meeting agendas, minutes, and related materials.
• Produce and edit correspondence and reports with accuracy.
• Assist with budget preparation and internal tracking data.
• Process disbursements, expense reimbursements, and purchasing requests.
• Manage correspondence routing and timely replies.
• Provide payroll-related support and time-tracking liaison.
• Organize files, records, and information sources for the department.
• Support onboarding activities for departmental staff.

Skills

Customer service

Communication

Confidentiality

Microsoft Office

Crisis management

Team collaboration

Education

High School diploma or GED

Notary Public Commission (within 6 months)

Valid SD driver's license

Criminal background check

Pre-employment drug screen

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Great Plains Tribal Health in Rapid City, SD is seeking an Administrative Specialist to support day-to-day operations with high-level administrative and customer service tasks, acting as a skilled front desk professional and ensuring culturally respectful office operations.

You will handle calendars, meeting materials, reports, budgeting support, correspondence, and onboarding activities while upholding confidentiality and collaborating across departments.