Administrative Specialist - Card Services Lead

Virginia Commonwealth University

Richmond (VA)

On-site

USD 20,000 - 29,000

Full time

6 days ago

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Job summary

Virginia Commonwealth University invites applications for an Equipment Technician in Technology Services, supporting Campus Card Services and Card Office operations. The role focuses on daily ID card production, frontline service leadership, and supervising hourly staff.

Strong communication and accurate deposits are essential in a fully onsite environment. The position requires 2+ years in admin and cashiering, proficiency with MS Office/Google Suite, and weekend availability as needed.

Qualifications

Minimum two years of experience in an administrative office.
Two+ years of accounting and cashiering experience.
Strong customer service skills with excellent written and verbal communication.
Proficient with MS Office and Google Suite products.
Ability to take initiative and work independently.
Ability to work with diverse populations in a professional setting.
Reliable transportation and weekend availability when needed.

Responsibilities

Daily production and distribution of ID cards.
Lead front-line customer service by applying department policies and procedures.
Supervise, train, and develop all hourly employees.
Prepare daily deposits from customer service operations.
Monitor customer service emails and respond to inquiries.
Coordinate group carding schedules and other events with office staff.
Maintain office supply inventory and logs to standard.
Troubleshoot basic office equipment issues.
Perform other duties as assigned.