Administrative Specialist – Behavioral Health Operations

Advocate Support Services; Annapolis (MD); Presencial; USD 29.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Employer covers 50% of employee-only医疗

Dental and vision coverage

10 paid holidays

Paid Time Off (PTO)

Maryland Earned Sick and Safe Leave

Descripción de la vacante

Advocate Support Services, Inc. is seeking an Administrative Assistant in Annapolis, MD to support daily operations of a behavioral health organization. The role emphasizes records management, program support, and strong organization in a fast-paced office environment.

Responsibilities include handling calls, coordinating calendars, managing documentation, and assisting with HR onboarding and system access. On-site, full-time position with competitive hourly pay.

Formación

• Administrative support experience in office settings.
• Healthcare or behavioral health settings experience preferred.
• Human services understanding beneficial.
• Proficiency with Microsoft 365 (Outlook, Teams, SharePoint, Excel).
• Experience with electronic health record systems.
• Experience with insurance verification or authorization support.

Responsabilidades

• Answer and route calls and emails, manage shared inboxes and calendars, and keep the Annapolis office running smoothly.
• File, scan, and organize client and staff records in the electronic health record and SharePoint, keeping documents audit-ready.
• Track client service authorizations and renewal dates; alert staff before expirations.
• Run documentation-checks for completeness; follow up on missing items; prepare for CARF/state reviews.
• Assist with HR onboarding/offboarding; assemble new-hire paperwork and training records.
• Issue and track laptops and phones; maintain equipment inventory; manage access requests.
• Log new referrals, collect intake documents, and schedule intake appointments.
• Build simple reports and spreadsheets; support leadership on special projects.

Conocimientos

Administrative support

Multitasking

Communication

Herramientas

Microsoft 365

SharePoint

Excel

Outlook

Teams

Descripción del empleo

Advocate Support Services, Inc. is seeking an Administrative Assistant in Annapolis, MD to support daily operations of a behavioral health organization. The role emphasizes records management, program support, and strong organization in a fast-paced office environment.

Responsibilities include handling calls, coordinating calendars, managing documentation, and assisting with HR onboarding and system access. On-site, full-time position with competitive hourly pay.