Behavioral Health Admin Support - Evening & Weekend Shifts

Colonial Behavioral Health; Williamsburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Virginia Retirement System

Health, Dental, Vision & LifeInsurance

Health Savings Account/Flexible Saving

Job summary

Colonial Behavioral Health in Virginia is seeking a detail-oriented Administrative Support specialist to assist the Program Support Department with clerical, administrative, and technical tasks in daily operations.

Responsibilities include answering calls, managing the electronic medical/health records, scheduling appointments, handling releases of information, and greeting clients. The role requires HIPAA knowledge, confidentiality, and at least one year of health-administration experience.

Qualifications

• High school diploma or equivalent required.
• At least one year of medical/behavioral health administrative support experience.
• HIPAA knowledge and ability to maintain confidentiality.
• Detail-oriented with strong organizational skills.
• Ability to prioritize tasks and take initiative.
• Excellent communication and customer service skills.

Responsibilities

• Answers incoming calls, responds to inquiries, and ensures callers are transferred appropriately.
• Opens and closes encounters in the EMR/EHR.
• Scans and attaches information into the electronic health record.
• Processes releases of information as instructed by clinical staff.
• Serves as receptionist, greets clients and visitors and monitors the waiting area.
• If applicable, schedules appointments and maintains appointment calendars for clinical staff in the EMR/EHR.
• Other duties as assigned.

Skills

Task prioritization

Confidentiality

Interpersonal skills

Office software proficiency

HIPAA knowledge

Medical transcription

High school diploma

Administrative support experience

Education

High school diploma or equivalent

Tools

EMR/EHR software

Job description

Colonial Behavioral Health in Virginia is seeking a detail-oriented Administrative Support specialist to assist the Program Support Department with clerical, administrative, and technical tasks in daily operations.

Responsibilities include answering calls, managing the electronic medical/health records, scheduling appointments, handling releases of information, and greeting clients. The role requires HIPAA knowledge, confidentiality, and at least one year of health-administration experience.