Administrative Services Supervisor - Office Operations Lead

States Manufacturing Corporation; Dayton, Northern (MN, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Forgent Power is seeking an Administrative Services Supervisor to oversee administrative operations and front desk support across Champlin and Dayton offices. You will backstop two Vice Presidents, coordinate meetings, travel between sites, and drive service excellence in a fast-paced environment.

You will supervise two Office Administrators, manage schedules, and ensure accurate expense processing while maintaining high organizational standards and cross-functional collaboration.

Qualifications

• Associate’s degree or equivalent experience in administrative support, office management, or business operations.
• Minimum of 3 years administrative support experience, including supporting senior leaders.
• Proven ability to manage multiple priorities and adapt to changing business needs in a fast-paced environment.
• Strong organizational, time-management, and problem-solving skills with excellent attention to detail.
• Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams and SharePoint.
• Motivated self-starter with a commitment to continuous learning, professional development and process improvement.
• Ability to supervise, and coach administrative team members while promoting collaboration and service excellence.
• Strong customer service orientation and ability to build positive working relationships with employees, leaders, customers, visitors and vendors.

Responsibilities

• Provide administrative and operation support across the organization, including assistance to two Vice Presidents, their respective teams, and cross functional business partners to support day to day operations, special projects and adhoc requests.
• Directly supervise two Office Administrators supporting the Champlin and Dayton office locations; manage schedules, coverage plans, and administrative assignments to ensure seamless office operations and front desk support.
• Provide backup support and coordinate cross-training activities to maintain continuous administrative coverage and operational effectiveness.
• Foster accountability and collaboration to ensure high-quality administrate support and exceptional customer service across both office locations.
• Anticipate needs, proactively resolve issues, and adapt priorities to meet evolving business demands in a fast past work environment
• Serve as a visible and accessible on-site resource that drives productivity and positive employee experience.
• Support departmental activities by coordinating meetings, team events, communications, and other operational requirements.
• Field and route questions from employees, visitors, customers, and vendors.
• Manage workstation and office assignment records across both locations and serve as the primary contact for workspace requests.
• Maintain conferences rooms, offices, and common areas so that they are organized and meeting ready.
• Process and approve expense reports accurately and in compliance with policy.
• Ability to travel between the Champlin and Dayton offices to support office operations, meetings, and business priorities, with Dayton as the primary work location.
• Provide backup support to the Executive Assistant as needed to ensure uninterrupted support for leaders and business operations.

Skills

Organizational skills

Time management

Problem solving

Customer service

Leadership

Multitasking

Education

Associate’s degree

Tools

Outlook

Word

Excel

PowerPoint

Teams

SharePoint

Job description

Forgent Power is seeking an Administrative Services Supervisor to oversee administrative operations and front desk support across Champlin and Dayton offices. You will backstop two Vice Presidents, coordinate meetings, travel between sites, and drive service excellence in a fast-paced environment.

You will supervise two Office Administrators, manage schedules, and ensure accurate expense processing while maintaining high organizational standards and cross-functional collaboration.