Administrative Secretary – Specialty Care (Telework Eligible)

U.S. Department of Veterans Affairs; Fayetteville (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs, Fayetteville VA Medical Center, Specialty Care Service, seeks an administrative support professional to assist the Chief and staff.

Responsibilities include clerical tasks, scheduling, filing, and handling visitors and phone inquiries, ensuring efficient office operations. The role emphasizes independent work, strong communication, and the ability to manage multiple tasks within a federal office setting, Monday through Friday, 0800–1630, with potential

Qualifications

• Specialized Experience: 1 year equivalent to GS-05 in federal service with clerical/administrative duties, answering/directing phone calls, receiving visitors, preparing correspondence, maintaining files/records, and scheduling appointments.

Responsibilities

• Provide clerical/administrative support to the Specialty Care Service.
• Maintain electronic and hard copy filing and records systems, including performance indicators and reports.
• Organize office workflow, manage suspense files, and maintain essential department records.
• Compile information for reports, QM monitors, briefings, and correspondences; follow up on suspense with supervisor.
• Maintain directives and policy files; purge records per procedures.
• Greet visitors and answer telephone calls; determine requests and direct to appropriate staff.

Skills

Clerical support

Phone handling

Visitor reception

Office filing

Calendar management

Computer skills

Tools

Microsoft Office

Job description

The U.S. Department of Veterans Affairs, Fayetteville VA Medical Center, Specialty Care Service, seeks an administrative support professional to assist the Chief and staff.

Responsibilities include clerical tasks, scheduling, filing, and handling visitors and phone inquiries, ensuring efficient office operations. The role emphasizes independent work, strong communication, and the ability to manage multiple tasks within a federal office setting, Monday through Friday, 0800–1630, with potential