Remote-Eligible Administrative Secretary & Records Coordinator

Veterans Health Administration; Fayetteville (NC); On-site; USD 47,000 - 62,000; Full time

Job summary

The Fayetteville VA Medical Center, part of the Veterans Health Administration, is seeking a Secretary (OA) to support the Specialty Care Service. This position handles clerical tasks, records management, scheduling, and communications in a busy VA environment.

The role includes maintaining filing systems, preparing reports, and coordinating with staff and the supervisor. Telework may be discussed during the interview process; the position is open to qualified candidates within the VA system.

Responsibilities

• Clerical and Administrative Support: performs clerical work for the Specialty Care Service, maintains electronic and hard copy filing and records.
• Organizes clerical processes, maintains suspense files, and prepares information for reports, QM monitors, briefings, and other purposes.
• Maintains files of directives and policies, purges records per procedures, and handles visitors and phone inquiries.
• Responds to routine and non-routine requests, screens materials for distribution, and follows up on suspense dates.
• Provides direction to other clerical staff, checks for accuracy, and clarifies requirements as needed.
• Public Contract Work, Time and Attendance, Appointment Maintenance and Scheduling: schedules staff and coordinates with external contacts.
• Manages work schedule, handles telework discussions during interviews; ad-hoc telework eligibility.
• Adheres to policies, PD #: Secretary (OA)/PD503590; relocation/recruitment incentives not available.

Job description

The Fayetteville VA Medical Center, part of the Veterans Health Administration, is seeking a Secretary (OA) to support the Specialty Care Service. This position handles clerical tasks, records management, scheduling, and communications in a busy VA environment.

The role includes maintaining filing systems, preparing reports, and coordinating with staff and the supervisor. Telework may be discussed during the interview process; the position is open to qualified candidates within the VA system.