Remote Advanced Medical Support Assistant (Telework)

U.S. Department of Veterans Affairs; Fayetteville (AR); Remote; USD 42,000 - 52,000; Full time

Job summary

U.S. Department of Veterans Affairs in Fayetteville, AR seeks an Advanced Medical Support Assistant to join the Clinical Contact Center of VHSO, Ozarks.

The role emphasizes patient communication, care coordination, and clerical support within a multidisciplinary team, with telework options and a typical 8:00-16:30 schedule. Selected candidates must reside in the catchment area within 2 hours of a VHSO facility to participate in trainings and meetings as needed.

Responsibilities

• Communicate with patients and interdisciplinary teams to ensure timely care.
• Manage follow-up care including consults and tests.
• Enter and update information in the electronic health record.
• Schedule, reschedule, and cancel appointments using VSE/clinic systems.
• Participate in team huddles/meetings to plan and problem-solve for patient care.

Job description

U.S. Department of Veterans Affairs in Fayetteville, AR seeks an Advanced Medical Support Assistant to join the Clinical Contact Center of VHSO, Ozarks.

The role emphasizes patient communication, care coordination, and clerical support within a multidisciplinary team, with telework options and a typical 8:00-16:30 schedule. Selected candidates must reside in the catchment area within 2 hours of a VHSO facility to participate in trainings and meetings as needed.