Administrative / Scheduling Assistant in Los Angeles

Camden Center; Los Angeles (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical benefits

Paid time off

Matching 401(k)

Flexible spending account

Job summary

Camden Center in Los Angeles is seeking a Scheduling Assistant to support staff and coordinate patient schedules. The role requires strong organizational skills and attention to detail. Responsibilities include managing patient schedules, collaborating with clinical teams, and ensuring compliance with HIPAA regulations. The position offers growth opportunities as the company expands and provides remote work options. Benefits include medical, paid time off, and a flexible spending account.

Qualifications

• Must be able to legally work in the United States.
• Strong computer skills are necessary, including proficiency in Google Workspace.
• Ability to lift, push, and pull up to 25 pounds.

Responsibilities

• Manage calendars for patients and staff and communicate schedule changes.
• Collaborate with Clinical Team Leads on patient schedules.
• Review completed schedules to ensure information is accurate.

Skills

Proficiency in Google Workspace

Excellent interpersonal skills

Strong attention to detail

Job description

ABOUT THE COMPANY

Camden Center is a partial hospitalization and intensive outpatient treatment center that offers comprehensive, multi-disciplinary treatment for psychiatric and addictive disorders. Our staff is comprised of nationally recognized medical doctors, psychotherapists, and integrative medicine specialists who have been recruited as experts in their field to work with our patients. Camden Center is a medical organization established and operated by physicians, and is founded on the principles of clinical excellence, compassionate care, and respect for our patients.

ABOUT THE POSITION

The Scheduling Assistant provides clerical support to all Camden Center staff, including the Scheduling Department to ensure patient schedules are coordinated with provider schedules. The Scheduling Assistant must be organized, detail-oriented, and have the ability to multitask in a fast-paced office setting. This position is open to growth as the company expands.

This position reports directly to the Scheduling Manager and works within a team of Scheduling Assistants.

RESPONSIBILITIES

Core duties and responsibilities include:

• Manage calendars for patients and staff, and communicate schedule changes to all appropriate parties
• Collaborate and communicate effectively with Clinical Team Leads on patient schedules
• Manage a load of 10‑12 patient schedules
• Assist Scheduling Manager with scheduling tasks
• Track clinical providers’ time off to ensure schedule plans are up to date
• Assist in reviewing patient schedules on Friday for the following week
• Compose emails to patients, staff, and associates with professionalism and correct use of grammar and vocabulary
• Complete Scheduler on Duty tasks in a timely manner
• Track and manage group cancellations and inform providers on status changes
• Review completed schedules to ensure information is accurate and concise
• Use discretion and good judgment in handling sensitive and confidential information
• Demonstrate a high degree of accuracy and attention to detail at all times
• Follow all HIPAA regulations, requirements, and guidelines

POSITION REQUIREMENTS

• Strong computer and internet research skills, including proficiency in Google Workspace
• Excellent interpersonal skills
• Strong ability to complete tasks with thoroughness and precision
• Ability to work well with all levels of management, staff, and patients
• Must be able to legally work in the United States and provide documentation (two forms of ID and/or Green Card)
• Must be able to sit and stand for up to four hours
• Must be able to lift, push, and pull up to 25 pounds
• Must be able to kneel, bend, and squat

40 hours/week. The pay range is $22.00/hour – $25.00/hour commensurate with experience. Remote work options are available. Benefits for full-time employees include medical, paid and sick time off, matching 401(k), holiday pay, and a flexible spending account.

JOB INFO

Job Type: Full-time