Administrative Scheduler – Disaster Restoration

ServiceMaster RRH; North Charleston (SC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

ServiceMaster of Charleston is seeking an Administrative Coordinator to answer calls, schedule field technicians, and keep Mitigation and Construction teams running on time. This fast-paced role requires calm under pressure and strong organization in a locally operated team.

You will work in-office in Charleston, SC, supporting project managers and sales with daily admin tasks and CRM updates, with after-hours on-call rotation as part of the duties.

Qualifications

• Strong phone presence with ability to handle high call volume.
• Proven multitasker who maintains detail in fast-paced environments.
• Patience under pressure and ability to work with diverse personalities.
• Strong organizational skills and consistent follow-through.
• Comfortable with Microsoft Outlook and quick to learn new software.
• Dependable attendance; willingness to join on-call rotation.
• Prior scheduling/dispatch/restoration or construction office experience is a plus.

Responsibilities

• Answer and direct incoming phone calls professionally and quickly
• Schedule and dispatch technicians across mitigation and construction jobs
• Support project managers and the sales team with day-to-day administrative needs
• Enter and maintain accurate job data in our company CRM
• Manage calendars, correspondence, and documentation in Microsoft Outlook
• Communicate updates to customers, adjusters, technicians, and managers
• Participate in the on-call rotation for after-hours emergency calls

Skills

Phone presence

Multitasking

Patience under pressure

Organization

Outlook

On-call readiness

Scheduling experience

Tools

Microsoft Outlook

Job description

ServiceMaster of Charleston is seeking an Administrative Coordinator to answer calls, schedule field technicians, and keep Mitigation and Construction teams running on time. This fast-paced role requires calm under pressure and strong organization in a locally operated team.

You will work in-office in Charleston, SC, supporting project managers and sales with daily admin tasks and CRM updates, with after-hours on-call rotation as part of the duties.