Disaster Restoration Admin & Scheduler (On-Call)

ServiceMaster Restore 1855 - North Charleston; North Charleston (SC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

ServiceMaster of Charleston is seeking an Administrative Coordinator to answer incoming calls, schedule field technicians, and keep the Mitigation and Construction teams running on time in our Charleston, SC office.

This full-time role reports to the Director of Administration. The ideal candidate stays calm under pressure, manages calendars, supports project managers and the sales team, and participates in after-hours on-call rotation. We offer comprehensive benefits and growth opportunities.

Qualifications

• Strong phone presence, clear, and professional with high call volume.
• Proven multitasker able to juggle priorities without mistakes.
• Calm under pressure, able to work with diverse personalities.
• Excellent organizational skills with solid follow-through.
• Familiar with Microsoft Outlook; quick to learn new software.
• Reliable attendance and willingness to be on-call.
• Scheduling/dispatch/restoration/construction office experience a plus.

Responsibilities

• Answer and direct incoming phone calls professionally and quickly
• Schedule and dispatch technicians across mitigation and construction jobs
• Support project managers and the sales team with day-to-day administrative needs
• Enter and maintain accurate job data in our company CRM
• Manage calendars, correspondence, and documentation in Microsoft Outlook
• Communicate updates to customers, adjusters, technicians, and managers
• Participate in the on-call rotation for after-hours emergency calls

Skills

Phone presence

Multitasking

Calm under pressure

Organizational skills

Outlook familiarity

On-call willingness

Scheduling experience

Tools

Microsoft Outlook

Job description

ServiceMaster of Charleston is seeking an Administrative Coordinator to answer incoming calls, schedule field technicians, and keep the Mitigation and Construction teams running on time in our Charleston, SC office.

This full-time role reports to the Director of Administration. The ideal candidate stays calm under pressure, manages calendars, supports project managers and the sales team, and participates in after-hours on-call rotation. We offer comprehensive benefits and growth opportunities.