Administrative Coordinator & Scheduler - Restoration

ServiceMaster of South Shore Inc; Charleston (SC); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

ServiceMaster of Charleston is a disaster restoration and construction company serving homeowners and businesses across the Lowcountry. We are hiring an Administrative Coordinator to answer incoming calls, schedule field technicians, and keep our Mitigation and Construction teams running on time.

This is a fast-paced, people-heavy seat for someone who stays calm when things get loud. We offer a full-time schedule with standard hours, an in-office Charleston location, and competitive benefits.

Qualifications

• Strong phone presence, clear and professional in high-volume calls.
• Able to multitask and manage competing priorities without errors.
• Patient under pressure and able to handle diverse personalities.
• Excellent organizational skills and reliable follow-through.
• Proficient with Microsoft Outlook and quick to learn new software.
• Dependable attendance and willingness to participate in on-call rotation.
• Scheduling/dispatch/restoration or construction office experience is a plus.

Responsibilities

• Answer and direct incoming phone calls professionally and quickly
• Schedule and dispatch technicians across mitigation and construction jobs
• Support project managers and the sales team with day-to-day administrative needs
• Enter and maintain accurate job data in our company CRM
• Manage calendars, correspondence, and documentation in Microsoft Outlook
• Communicate updates to customers, adjusters, technicians, and managers
• Participate in the on-call rotation for after-hours emergency calls

Skills

Phone presence

Multitasking

Patience under pressure

Organizational skills

Outlook proficiency

On-call readiness

Scheduling/dispatch experience

Tools

CRM software

Job description

ServiceMaster of Charleston is a disaster restoration and construction company serving homeowners and businesses across the Lowcountry. We are hiring an Administrative Coordinator to answer incoming calls, schedule field technicians, and keep our Mitigation and Construction teams running on time.

This is a fast-paced, people-heavy seat for someone who stays calm when things get loud. We offer a full-time schedule with standard hours, an in-office Charleston location, and competitive benefits.