Disaster Restoration Project Manager – Water, Fire & Mold

ServiceMaster RRH; North Charleston (SC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Training & development

Vision Insurance

401(k)

401(k) matching

Company car

Dental Insurance

Job summary

ServiceMaster of Charleston is seeking an experienced Mitigation Project Manager to oversee water, fire, and mold restoration projects from first response through completion, ensuring properties are stabilized quickly and restored to pre-loss condition while delivering best-in-class client service.

You’ll coordinate crews, communicate with homeowners, adjusters, and coordinators, manage estimates with Xactimate, and maintain compliance with IICRC standards, Docusketch, and ICAT documentation.

Qualifications

• IICRC certification in Water Damage Restoration (WRT), Applied Structural Drying (ASD), and/or Mold Remediation preferred
• Proficiency with Microsoft Word, Excel, and Outlook
• Experience with Xactimate estimating and Docusketch documentation

Responsibilities

• Manage water, fire, and mold mitigation projects from initial inspection through final completion, ensuring work meets IICRC standards
• Respond to emergency losses, directing technicians and subcontractors on water extraction, drying, demolition, and mold remediation
• Serve as primary contact for homeowners, coordinators, and insurance adjusters with clear communication
• Set and manage customer expectations from scope to final walkthrough, including financials
• Coordinate multiple crews and schedules, including on-call rotation
• Monitor moisture levels and containment for proper mitigation practices
• Prepare and manage estimates using Xactimate
• Document scope and measurements with Docusketch and ICAT

Skills

Project management

Communication

Organizational skills

On-call readiness

Customer liaison

Emergency response

Tools

Microsoft Word

Excel

Outlook

Xactimate

Docusketch

ICAT

Job description

ServiceMaster of Charleston is seeking an experienced Mitigation Project Manager to oversee water, fire, and mold restoration projects from first response through completion, ensuring properties are stabilized quickly and restored to pre-loss condition while delivering best-in-class client service.

You’ll coordinate crews, communicate with homeowners, adjusters, and coordinators, manage estimates with Xactimate, and maintain compliance with IICRC standards, Docusketch, and ICAT documentation.