Administrative & Quality Improvement Assistant

Mauran-Ambulance-Service; San Fernando (CA); Hybrid; USD 28,000 - 34,000; Part time

Job summary

Mauran Ambulance Service, Inc. seeks a reliable Administrative & Quality Improvement Assistant to support insurance billing, denials follow-up, data entry, and documentation review. This role is primarily remote with occasional in-office meetings.

Schedule: Remote Monday-Thursday, 11:00 AM – 4:00 PM (20 hours/week). Occasional on-site work for meetings, trainings, or special projects. Qualifications include strong organizational and communication skills, proficiency with Microsoft Office and

Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Proficient with Word, Excel, Outlook and Google Workspace.
• Ability to work independently with minimal supervision.
• Experience in administrative, medical office, billing, or insurance is preferred but not required.

Responsibilities

• Process and follow up on insurance denials and billing requests.
• Communicate with insurance companies, healthcare facilities, and patients as needed.
• Answer and return phone calls.
• Assist with Quality Improvement (QI) projects and documentation review.
• Perform data entry and maintain accurate records.
• Prepare and organize reports, spreadsheets, and other documents.
• Provide general administrative and clerical support.
• Complete special projects and other office duties as assigned.

Skills

Organizational skills

Communication skills

Phone etiquette

Independent work

Multitasking

Problem solving

Tools

Microsoft Office

Google Workspace

Job description

Administrative & Quality Improvement Assistant (Hybrid/Remote)

Mauran Ambulance Service, Inc. is seeking a reliable, detail-oriented Administrative & Quality Improvement Assistant to join our team. This position is primarily remote with occasional in-office work as needed.

If you enjoy organizing information, solving problems, and helping improve processes, we'd love to hear from you.

Schedule:

• Remote: Monday-Thursday, 11:00 AM - 4:00 PM (20 hours per week) Willing to be flexible with hours for the right candidate.
• Occasional on-site work at our office will be required for meetings, training, or special projects.

Pay:

• Remote work: $20.00 per hour.
• On-site work: $25.00 per hour.

Responsibilities:

• Process and follow up on insurance denials and billing requests.
• Communicate with insurance companies, healthcare facilities, and patients as needed.
• Answer and return phone calls.
• Assist with Quality Improvement (QI) projects and documentation review.
• Perform data entry and maintain accurate records.
• Prepare and organize reports, spreadsheets, and other documents.
• Provide general administrative and clerical support.
• Complete special projects and other office duties as assigned.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfortable making and receiving professional phone calls.
• Proficient with Microsoft Office (Word, Excel, Outlook) and Google Workspace.
• Ability to work independently with minimal supervision.
• Strong problem-solving and multitasking abilities.
• Previous administrative, medical office, billing, or insurance experience is preferred but not required.

Preferred Experience:

• Healthcare administration or medical billing.
• Insurance verification, authorizations, or denial management.
• Quality Improvement or documentation review.
• Experience working in a fast-paced office environment.

What We're Looking For:

We are looking for someone who is dependable, self-motivated, and takes pride in producing accurate work. The ideal candidate is comfortable working remotely while staying responsive and organized, and is willing to come into the office when needed.

If you're looking for a flexible part-time position where your work directly supports patient care and business operations, we'd love to hear from you.