Administrative Programs Support Specialist

Hagerstown Community College; Hagerstown (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

Hagerstown Community College is seeking an Administrative Office Associate I to provide support to Workforce Solutions and Continuing Education (WSCE), covering Allied Health, Business and Certification, and other programs. The role focuses on administrative tasks, database work, scheduling, and event support.

The position requires a High School Diploma (associate degree preferred) and a minimum of two years in an administrative office setting.

Qualifications

• High School Diploma required.
• Associate degree preferred.
• Minimum of 2 years experience in an administrative office setting.

Responsibilities

• Provides program support including administrative assistance to programs, projects, and office duties as assigned; may involve Camp Docs, Salesforce or other databases.
• Answers questions from the public about related program areas in a helpful, professional manner.
• Assists with schedule production to ensure accuracy of date, time, and location of courses.
• Works with instructors, directors, and program managers to identify course completers in Datatel.
• Performs duties per established practices within set time frames for coordination of area programming.
• Provides support and assistance in recruitment and onboarding of instructors.
• Oversees open enrollment and contract training courses, including outlines, book orders, attendance rosters, auditing files, scheduling.
• Runs reports from Datatel and Informer; manipulates data in Excel.
• Submits required documentation to regulatory agencies.
• Prepares for and facilitates special events, contract training, courses, seminars and conferences.
• General office support: ordering supplies, processing PO and check requests, sorting mail.
• Other duties as assigned.

Skills

Data entry

Record keeping

Organizational skills

Writing skills

Initiative

Team collaboration

Windows (Word)

Excel

Access

Customer service

Lifting 50 lbs

Driver's license

Education

High School Diploma

Associate degree preferred

Tools

Datatel

Informer

Excel

Access

Word

Job description

Hagerstown Community College is seeking an Administrative Office Associate I to provide support to Workforce Solutions and Continuing Education (WSCE), covering Allied Health, Business and Certification, and other programs. The role focuses on administrative tasks, database work, scheduling, and event support.

The position requires a High School Diploma (associate degree preferred) and a minimum of two years in an administrative office setting.