Allied Health Program Manager

Hagerstown Community College; Hagerstown (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

Hagerstown Community College is seeking an Allied Health Manager Program Manager responsible for leading and overseeing educational programs in allied health such as Nursing, Phlebotomy, and more. The successful candidate will demonstrate exceptional leadership and communication skills while collaborating with community partners to enhance program offerings.

Qualifications include a Bachelor’s degree and 3-5 years of program development experience. The role requires autonomy in budget management and the ability to work flexible hours to meet program needs.

Qualifications

• 3-5 years program development experience preferred.
• Excellent organizational, management, and communication skills.
• Ability to work individually and in a team.

Responsibilities

• Oversee leadership and operations of Allied Health programs.
• Recruit and onboard instructors for educational courses.
• Determine pricing for courses and trainings.
• Build relationships with community partners and businesses.
• Manage customer service across all programs.

Skills

Excellent organizational skills

Management skills

Communication skills

Program management

Strategic planning

Budgeting

Networking

Negotiating skills

Education

Bachelor’s degree required

Master’s preferred

Job description

SUMMARY STATEMENT

The Allied Health Manager Program Manager is responsible for the overall leadership, planning, development, implementation, operation, supervision, and evaluation of the continuing education courses and related contract training for Allied Health programs. Program including but not limited to Nursing, Certified Nursing Assistant, Phlebotomy, Dental, Medical Assistant, Paramedic, Massage Therapy, Mental Health Professionals, and Health and Wellness.

The Allied Health Manager must be highly organized, exhibit good communication, networking and team work skills and be both innovative and visionary to grow current programs and create new ones.

ORGANIZATIONAL RELATIONSHIPS

• A. Allied Health Manager Program Manager reports directly to the Dean of Workforce Solutions and Continuing Education.
• B. Coordinates most closely with the operational staff in the Workforce Solutions and Continuing Education including program managers, workforce program coordinator, program coordinators, and support staff; credit and non- credit faculty, staff, instructors, In addition, this position collaborates with external agencies including businesses, vendors and other partners within the community.

ESSENTIAL DUTIES

1. A. Administers and evaluates courses, programs, seminars and customized trainings for healthcare professional development specifically for the following programs:

• Certified Nursing Assistant
• Certified Medical Assistant
• Phlebotomy
• Nurse Refresher
• Massage Therapy
• Paramedic
• Community Healthcare Worker
• Delegating Nursing
• Other allied health topics

B. Recruits, interviews and on boards instructors to teach current and new courses in program area; works with instructors to develop course content and course syllabus.

C. Determines pricing and production expenses and promotion methods for open enrollment courses and related contract trainings.

D. Achieves enrollment goals and financial objectives in terms of gross revenue and FTEs.

E. Manages customer service across all allied health Workforce Solutions programs.

F. Works closely with Marketing Coordinator to develop marketing materials and campaigns that promote programs/courses locally and nationally.

G. Stays up to date on current local, state and national information and trends in programming areas, continuing education, and Accreditation requirements.

H. Builds relationships with community partners and businesses to meet the industry and local educational needs.

I. Meets regularly with local businesses to assess professional development and upskilling needs.

J. Attends community association meetings that are related to this program area.

K. Works cooperatively with other program managers and staff to complete tasks undertaken by Workforce Solutions and Continuing Education and college community.

L. Works with other program managers and areas to develop new programs and increase overall WSCE enrollment.

M. Assigned from time to time to do projects outside of core assignment areas, based on work volume or other criteria as established by the division dean.

N. Collaborates with college staff on grant proposals and tasks.

O. Plans and executes Allied Health Pinning Ceremony.

P. Represents Hagerstown Community College at the Maryland Community College Community Education Affinity Group meetings and works cooperatively with other Maryland Community Colleges on programs of mutual benefit.

Q. This position has autonomy over budget management and allocation for Allied Health programs and must be managed in accordance with College Policies and Procedures.

EDUCATION AND EXPERIENCE

Bachelor’s degree is required or the willingness to work towards degree if hired; Master’s is preferred. Preference given to individuals with continuing education experience; minimum of 3-5 years program development experience; experience and training must provide the required knowledge, skills, and abilities.

SKILLS AND ABILITIES

The ideal candidate will have education and experience that includes excellent organizational, management and communication skills. Specific skills include: program management, strategic planning, budgeting and human and materials resource management; process analysis and improvement; coaching; effective written an oral communication skills; marketing and sales; networking; negotiating; ability to work individually as well as a member of a team; research and data analysis; computer literacy; and knowledge of and adherence to a variety of professional governing board policies , procedures, and documentation requirements.

ADDITIONAL REQUIREMENT

Must be able to lift 40 lbs.; Driver’s license required

WORKING ENVIRONMENT

Normal office environment, travel required, some evening and weekend hours required. Must be able to work flexible hours.