Administrative Programs Assistant for Veterans Homeless Services

U.S. Department of Veterans Affairs; Wichita (KS); On-site; USD 50,000 - 66,000; Full time

Job summary

The Robert J. Dole VA Medical Center in Wichita, Kansas is seeking a Program Support Assistant (OA) to support Social Work Service - Homeless Program.

The role provides essential administrative and technical support to program coordinators, case managers, and related supervisors, acting as a point of contact for staff, Veterans, and outside agencies. Key duties include handling calls, maintaining records per VA standards, organizing files, and producing reports using Microsoft Office.

Qualifications

• There is no educational substitution at this grade level.
• Foreign education must provide a Certificate of Foreign Equivalency with transcripts to receive credit.
• Education verified by recognized U.S. accrediting agencies.

Responsibilities

• Routes incoming telephone calls and relay messages to staff.
• Maintains records per VA and Joint Commission standards.
• Organizes and manages access to shared program files.
• Monitors and validates staff timecards and leave as proxy timekeeper.
• Prepares weekly, monthly, and quarterly reports using Microsoft Office and internal systems.
• Coordinates new employee onboarding, including account setup, badge issuance, equipment, and workspace assignments.
• Schedule staff meetings and training; assist with agenda and minutes.
• Processes fund requests, tracks expenditures, and completes purchases.
• Oversee usage, maintenance, and documentation for program vehicles.
• Manages receipt, documentation, and distribution of donations.
• Updates dashboards and databases to track consults, referrals, and performance metrics.

Skills

Administrative support

Customer service

Record keeping

Education

Education recognized by U.S. Department of Education

Tools

Microsoft Office

Internal VA systems

Job description

The Robert J. Dole VA Medical Center in Wichita, Kansas is seeking a Program Support Assistant (OA) to support Social Work Service - Homeless Program.

The role provides essential administrative and technical support to program coordinators, case managers, and related supervisors, acting as a point of contact for staff, Veterans, and outside agencies. Key duties include handling calls, maintaining records per VA standards, organizing files, and producing reports using Microsoft Office.