Program Support Assistant (Office Automation)

U.S. Department of Veterans Affairs

Wichita (KS)

Sur place

USD 50 000 - 66 000

Plein temps

Il y a 2 jours

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Résumé du poste

The Robert J. Dole VA Medical Center in Wichita, Kansas is seeking a Program Support Assistant (OA) to support Social Work Service - Homeless Program.

The role provides essential administrative and technical support to program coordinators, case managers, and related supervisors, acting as a point of contact for staff, Veterans, and outside agencies. Key duties include handling calls, maintaining records per VA standards, organizing files, and producing reports using Microsoft Office.

Qualifications

There is no educational substitution at this grade level.
Foreign education must provide a Certificate of Foreign Equivalency with transcripts to receive credit.
Education verified by recognized U.S. accrediting agencies.

Responsabilités

Routes incoming telephone calls and relay messages to staff.
Maintains records per VA and Joint Commission standards.
Organizes and manages access to shared program files.
Monitors and validates staff timecards and leave as proxy timekeeper.
Prepares weekly, monthly, and quarterly reports using Microsoft Office and internal systems.
Coordinates new employee onboarding, including account setup, badge issuance, equipment, and workspace assignments.
Schedule staff meetings and training; assist with agenda and minutes.
Processes fund requests, tracks expenditures, and completes purchases.
Oversee usage, maintenance, and documentation for program vehicles.
Manages receipt, documentation, and distribution of donations.
Updates dashboards and databases to track consults, referrals, and performance metrics.

Connaissances

Administrative support

Customer service

Record keeping

Formation

Education recognized by U.S. Department of Education

Outils

Microsoft Office

Internal VA systems

Description du poste

Department: Department of Veterans Affairs

The Robert J. Dole VA Medical Center (VAMC) in Wichita, Kansas is currently recruiting for a Program Support Assistant (OA) to support Social Work Service - Homeless Program.

Key Responsibilities

The Program Support Assistant (PSA) (OA) to the Social Work Service Line's Homeless and HUD VASH Programs provides administrative and technical support to all Program Coordinators and Case Managers as well as the Homeless Program Supervisor, Contracted Emergency Housing, Veterans Justice Outreach/Reentry, and Homeless Outreach. The incumbent will serve as a point of contact for staff, Veterans and outside agencies.

Major duties include but are not limited to: Routes incoming telephone calls and relay messages to staff. Maintains accurate records per VA and Joint Commission standards. Organizes and manages access to shared program files. Monitors and validate staff timecards and leave as proxy timekeeper. Prepares weekly, monthly, and quarterly reports using Microsoft Office and internal systems.

Coordinates new employee onboarding, including account setup, badge issuance, equipment, and workspace assignments. Ensure personnel files are complete and current with documentation and training records. Schedule staff meetings and training; assists with agenda and minutes. Processes fund requests, tracks expenditures, and completes purchases. Oversee usage, maintenance, and documentation for program vehicles. Manages receipt, documentation, and distribution of donations.

Updates dashboards and databases to track consults, referrals, and performance metrics. Handles secure distribution and collection of program forms, releases, and referrals. Supports planning and execution of outreach and special events. Work Schedule: Monday-Friday, 8:00 am - 4:30 pm Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (Office Automation)/PD105700 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $50460 – $65599/yr.

What is the application deadline?

Applications close on 2026-11-16.

Who is eligible to apply?

This position is open under the 'Public' hiring path.