Advanced Medical Support & Care Coordination

US-Department-of-Veterans-Affair; Dodge City (KS); On-site; USD 42,000 - 58,000; Full time

Job summary

The Robert J. Dole VA Medical Center in Dodge City, KS is hiring for a full-time Medical Support Assistant (Advanced) to support a busy CBOC.

The role emphasizes scheduling, patient flow, and care coordination across disciplines within the VA system. Qualified candidates will have a high school diploma or GED and English proficiency, with preference for experience in health care scheduling, patient communication, and use of electronic health records.

Qualifications

• High school diploma or GED required.
• Experience coordinating patient care and scheduling is preferred.
• Ability to communicate effectively with diverse teams and patients.

Responsibilities

• Answer phones and greet patients, relaying messages as needed.
• Schedule, reschedule, and cancel patient appointments and consults.
• Enter and update demographics and appointment information accurately.
• Coordinate transfers to other VA facilities or hospitals as appropriate.
• Monitor appointments and assist in daily clinic operations.

Skills

Interdisciplinary scheduling

Medical terminology

Stakeholder communication

Prioritization

Time management

Data presentation

Education

High school diploma or GED

Tools

EHR systems

Job description

The Robert J. Dole VA Medical Center in Dodge City, KS is hiring for a full-time Medical Support Assistant (Advanced) to support a busy CBOC.

The role emphasizes scheduling, patient flow, and care coordination across disciplines within the VA system. Qualified candidates will have a high school diploma or GED and English proficiency, with preference for experience in health care scheduling, patient communication, and use of electronic health records.