Administrative Pro — Growth, Training & Benefits

Northwest Exterminating; Jacksonville (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation

Holidays

Sick leave

Employee discounts

Training program

Job summary

McCall is seeking an Administrative Professional to be the crucial link between customers and service teams. You will manage inbound calls and emails, document accounts, and help schedule monthly routes while delivering friendly, efficient service.

No experience is required, but you should be organized, dependable, and comfortable with Microsoft Office. The role offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid vacation, and training to

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint
• Great Phone expereince is a plus!

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Customer service

Multitasking

Phone experience

Organizational skills

Education

High School Diploma

Tools

Microsoft Office

Job description

McCall is seeking an Administrative Professional to be the crucial link between customers and service teams. You will manage inbound calls and emails, document accounts, and help schedule monthly routes while delivering friendly, efficient service.

No experience is required, but you should be organized, dependable, and comfortable with Microsoft Office. The role offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid vacation, and training to