Administrative Pro — Customer Success & Scheduling

Industrial Fumigant Company; Jacksonville (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Employee discounts

Training program

Job summary

McCall is seeking an Administrative Professional to join our team in Jacksonville, FL. You’ll be the vital link between customers and service teams, handling inbound calls and emails, documenting accounts, and coordinating monthly service routes to ensure on-time visits.

We offer a competitive starting hourly rate of $18, a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, and employee discounts.

Qualifications

• High School Diploma or equivalent is required.
• No experience necessary.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Must be at least 18 years old.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Phone experience

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

McCall is seeking an Administrative Professional to join our team in Jacksonville, FL. You’ll be the vital link between customers and service teams, handling inbound calls and emails, documenting accounts, and coordinating monthly service routes to ensure on-time visits.

We offer a competitive starting hourly rate of $18, a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid time off, and employee discounts.