Administrative Operations Specialist

ENVIGO RMS LLC; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and dental coverage

Disability insurance

Paid time off

Parental leave

401K retirement plan

Job summary

Inotiv is seeking an Administrative Assistant – Business Operations in Madison, WI to provide pivotal support to commercial, operations, and quality teams. You will coordinate business processes, maintain records, and assist with pricing and order administration.

Responsibilities include preparing recurring reports, ensuring ERP/CRM data accuracy, reviewing orders for pricing and product details, and coordinating with multiple departments to resolve discrepancies.

Qualifications

• Associate’s or Bachelor’s degree or equivalent experience.
• 2+ years of administrative, operations, or data support experience.
• Advanced Microsoft Excel skills (nested formulas, macros, data analysis).
• High attention to detail and data accuracy.

Responsibilities

• Prepare, maintain, and distribute recurring reports, spreadsheets, and business documentation daily, weekly, monthly, and annually.
• Produce accurate data and records across ERP, CRM, and other business systems.
• Review orders for completeness and accuracy, including pricing, product details, classifications, lead times, and supporting documentation.
• Investigate and resolve order and documentation discrepancies by coordinating with internal teams.
• Support quote administration activities, including quote creation, tracking, follow-up reminders, and matching quotes to orders.
• Manage customer, product, pricing, and sales information within CRM and related business systems.
• Assist with new product, ingredient, diet, and item setup while ensuring required information is properly documented.
• Maintain records and compliance documentation, including customer requests, invoices, and supporting materials such as test results.
• Coordinate system access requests, user setup, and general support for business applications and internal systems.
• Create, update, and maintain product datasheets, tags, forms, standard templates, and other business documents.
• Collaborate with commercial, operations, quality, and customer service teams to support workflow coordination and issue resolution.

Skills

Data analysis

Attention to detail

Cross-functional collaboration

Time management

Communication

Education

Associate’s or Bachelor's degree

Tools

JDE

SAP

Oracle

CRM platforms

Job description

Inotiv is seeking an Administrative Assistant – Business Operations in Madison, WI to provide pivotal support to commercial, operations, and quality teams. You will coordinate business processes, maintain records, and assist with pricing and order administration.

Responsibilities include preparing recurring reports, ensuring ERP/CRM data accuracy, reviewing orders for pricing and product details, and coordinating with multiple departments to resolve discrepancies.