Administrative Operations Manager — Scheduling & CRM

Texas Fireman, LLC; Town of Texas (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Texas Fireman, LLC is seeking an Administrative Operations Manager to support day-to-day functions, client communications, and field-coordination efforts. The role emphasizes organization, proactive planning, and reliable service delivery within a busy operations environment.

The candidate will assist with scheduling, data entry, HR onboarding, and marketing support, including social media and campaign activities. A flexible, proactive mindset is essential for seasonal workflows.

Qualifications

• Experience in an administrative or office support role, preferably in landscaping, construction, or service industries.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Experience with CRM software and POS systems.
• Familiarity with social media, Canva and ChatGPT tools.
• Excellent verbal and written communication with a customer-service approach.

Responsibilities

• Answer calls, emails, texts, and inquiries promptly and professionally.
• Schedule appointments and estimates for new and existing clients.
• Provide accurate information about services and maintain client data.
• Coordinate daily job schedules and routes for crews.
• Communicate changes to owner and crew leaders; track progress and adjust as needed.
• Assist with HR tasks like onboarding and paperwork; maintain office organization.

Skills

Customer service

Microsoft Office

CRM software

Social media

Canva

ChatGPT

Team coordination

Communication

Tools

CRM system

POS software

Microsoft Word

Excel

Outlook

Job description

Texas Fireman, LLC is seeking an Administrative Operations Manager to support day-to-day functions, client communications, and field-coordination efforts. The role emphasizes organization, proactive planning, and reliable service delivery within a busy operations environment.

The candidate will assist with scheduling, data entry, HR onboarding, and marketing support, including social media and campaign activities. A flexible, proactive mindset is essential for seasonal workflows.