Operations & Office Lead — Team Growth & Client Care

SLICK Response Services; Houston (TX); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Career development

Work-life balance

Pension plan

Job summary

SLICK Response Services LTD in Houston, TX is seeking an Assistant Manager to support service delivery and office operations. The role requires excellent multitasking, strong administrative and supervisory skills, and the ability to support the team’s operational tasks while ensuring high-quality frontline response services.

You will lead staff, track KPIs, help manage budgets, and coordinate policy implementation with the manager, contributing to a professional, client-focused environment that

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Minimum of 3 years of experience in a similar role.
• Strong knowledge of management principles and customer service practices.
• Excellent organizational and leadership abilities.
• Strong communication and interpersonal skills.
• Proficiency with MS Office (Excel, Word).
• Ability to multitask and handle stressful situations.

Responsibilities

• Assist in day-to-day office management, including staff supervision and client servicing.
• Coordinate policy implementation with the manager.
• Track and meet KPIs.
• Help manage the company's budget by tracking expenses.
• Serve as initial contact for staff and clients with professional service.
• Participate in meetings, recording memos and minutes.
• Motivate and lead the team toward performance goals.

Skills

Multitasking

Leadership

Communication

Organizational skills

Interpersonal skills

Customer service

Stress management

Office management

Education

Bachelor's degree in Business Administration/Management/related field

Tools

MS Office (Excel, Word)

Job description

SLICK Response Services LTD in Houston, TX is seeking an Assistant Manager to support service delivery and office operations. The role requires excellent multitasking, strong administrative and supervisory skills, and the ability to support the team’s operational tasks while ensuring high-quality frontline response services.

You will lead staff, track KPIs, help manage budgets, and coordinate policy implementation with the manager, contributing to a professional, client-focused environment that