Administrative Operations Leader

Language bank Ltd.; Worcester (MA); On-site; USD 54,000 - 66,000; Full time

Job summary

Ascentria Care Alliance seeks a Manager of Administrative Operations in Worcester, MA to lead day-to-day administrative and office operations in an onsite capacity. You will supervise, coach, and develop Administrative Office staff while coordinating reception and ensuring a welcoming experience for employees, visitors, clients, vendors, and community partners.

You will oversee office services, spaces, and resources, coordinate facility services and vendor contracts, and manage access records.

Qualifications

• 5+ years of admin/operations or office management experience.
• Experience supervising staff and coaching.
• Strong organizational and time-management skills.
• Bachelor's degree or equivalent experience.
• Proficiency with MS Office, Teams, SharePoint.

Responsibilities

• Lead day-to-day administrative and office operations.
• Supervise and develop Administrative Office staff.
• Coordinate reception services and create a welcoming experience for employees, visitors, clients, vendors, and community partners.
• Oversee office services, spaces, conference rooms, and workplace resources.
• Coordinate facility services, vendors, contracts, schedules, and service requests.
• Manage building access, key cards, keys, and related access records.
• Help implement safety, security, visitor management, and emergency-response procedures.
• Support Executive Team members and business units with administrative and operational needs.
• Establish consistent office procedures, standards, tools, and best practices.
• Review processes and vendor services to identify opportunities to improve efficiency and manage costs.
• Help create an organized, responsive, and collaborative workplace where people can do their best work.

Skills

Office management

Supervisory experience

Coaching

Communication

Organization

Education

Bachelor's degree

Tools

Microsoft Office

Teams

OneDrive

SharePoint

Job description

Ascentria Care Alliance seeks a Manager of Administrative Operations in Worcester, MA to lead day-to-day administrative and office operations in an onsite capacity. You will supervise, coach, and develop Administrative Office staff while coordinating reception and ensuring a welcoming experience for employees, visitors, clients, vendors, and community partners.

You will oversee office services, spaces, and resources, coordinate facility services and vendor contracts, and manage access records.