Onsite Administrative Operations Leader

Ascentria Care Alliance; Massachusetts; On-site; USD 54,000 - 66,000; Full time

Job summary

Ascentria Care Alliance in Worcester, MA seeks a Manager of Administrative Operations to lead day-to-day administrative and office operations on site. The role supervises Administrative Office staff, coordinates reception, and manages facilities, safety, and vendor relationships to ensure a welcoming, efficient workplace.

The position requires strong organizational skills, 5+ years in administrative/operations roles, and a bachelor’s degree.

Qualifications

• At least 5 years of progressive administrative, operations, or office management experience.
• Supervisory experience including coaching and performance management.
• Strong organizational, planning, and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent judgment, problem-solving, and attention to detail.
• Strong written and verbal communication skills.
• Collaborative, service-oriented approach across departments.
• Bachelor’s degree in business administration or related field.

Responsibilities

• Lead day-to-day administrative and office operations
• Supervise, coach, and develop Administrative Office staff
• Coordinate reception services and ensure a welcoming experience for employees, visitors, clients, vendors, and community partners
• Oversee office services, supplies, shared spaces, conference rooms, and workplace resources
• Coordinate facility services, vendors, contracts, schedules, and service requests
• Manage building access, key cards, keys, and related access records
• Help implement safety, security, visitor management, and emergency-response procedures
• Support Executive Team members and business units with administrative and operational needs
• Establish consistent office procedures, standards, tools, and best practices
• Review processes and vendor services to identify opportunities to improve efficiency and manage costs
• Help create an organized, responsive, and collaborative workplace where people can do their best work

Skills

Administrative experience

Supervisory experience

Organization & time management

Problem solving

Communication skills

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office

Teams

OneDrive

SharePoint

Job description

Ascentria Care Alliance in Worcester, MA seeks a Manager of Administrative Operations to lead day-to-day administrative and office operations on site. The role supervises Administrative Office staff, coordinates reception, and manages facilities, safety, and vendor relationships to ensure a welcoming, efficient workplace.

The position requires strong organizational skills, 5+ years in administrative/operations roles, and a bachelor’s degree.