Strategic Office & Operations Manager

Ascentria Care Alliance; Worcester (MA); On-site; USD 54,000 - 66,000; Full time

Job summary

Ascentria Care Alliance is seeking a Manager of Administrative Operations in Worcester, MA. This onsite role oversees daily office operations, supervises staff, coordinates facilities services, and partners with executives to keep the workplace efficient and welcoming.

The ideal candidate has 5+ years in administrative/office management, strong organizational skills, and a bachelor’s degree in business administration or related field.

Qualifications

• 5+ years of progressive administrative, operations, or office management experience.
• Supervisory experience including coaching and performance management.
• Strong organizational, planning, and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent judgment, problem solving, and attention to detail.
• Strong written and verbal communication skills.

Responsibilities

• Lead day-to-day administrative and office operations.
• Supervise, coach, and develop Administrative Office staff.
• Coordinate reception services and ensure a welcoming experience for employees and visitors.
• Oversee office services, supplies, shared spaces, conference rooms, and workplace resources.
• Coordinate facility services, vendors, contracts, schedules, and service requests.
• Manage building access, key cards, keys, and access records.
• Support Executive Team and business units with administrative needs.
• Establish consistent office procedures, standards, tools, and best practices.
• Review processes and vendor services to improve efficiency and reduce costs.

Skills

People leadership

Organizational skills

Time management

Communication

Problem solving

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office

Teams

OneDrive

SharePoint

Job description

Ascentria Care Alliance is seeking a Manager of Administrative Operations in Worcester, MA. This onsite role oversees daily office operations, supervises staff, coordinates facilities services, and partners with executives to keep the workplace efficient and welcoming.

The ideal candidate has 5+ years in administrative/office management, strong organizational skills, and a bachelor’s degree in business administration or related field.