Administrative Operations Coordinator

BSM Inc.; New York (NY); On-site; USD 50,000 - 62,000; Full time

Job summary

BSM Inc. in New York City is seeking an organized Operations Coordinator to bring order to busy, fast-moving environments. This hands-on role builds systems, tracks projects from kickoff to completion, and ensures nothing falls through the cracks.

You’ll partner with leadership across multiple companies to keep workflows aligned. You’ll drive timelines, maintain documentation, and support calendars and records, with a proactive mindset and strong communication.

Qualifications

• 2+ years in operations, project coordination, or similar roles.
• Exceptionally organized with strong attention to detail.
• Natural project driver: owns deadlines and follow-ups.
• Strong written and verbal communication skills.
• Ability to juggle priorities across multiple teams.
• Proficient with Microsoft Office and Google Workspace.
• Proactive, resourceful and calm under pressure.

Responsibilities

• Organize and streamline day-to-day operations across multiple companies.
• Drive projects forward — set timelines, assign actions, track progress, follow up.
• Create and maintain systems for scheduling, documentation, and communication.
• Coordinate between teams, vendors, and leadership to keep everyone aligned.
• Identify bottlenecks and inefficiencies, propose and implement solutions.
• Prepare status updates, reports, and summaries for leadership.
• Support administrative operations, calendars, filing systems, and records.
• Pitch in wherever needed as the organization grows.

Skills

Operations experience

Organization

Project management

Communication

Multi-tasking

Office tools

Proactive

Tools

Microsoft Office

Google Workspace

Job description

Job Description

Job Description

We're looking for an organized, self-driven Operations Coordinator who thrives on bringing order to busy, fast-moving environments. This is a hands‑on role for someone who loves building systems, keeping projects on track, and making sure nothing falls through the cracks.

You'll work directly with leadership across our companies, acting as the connective tissue between teams — organizing workflows, driving projects from kickoff to completion, and helping us operate like a well‑oiled machine. If you're the kind of person who makes a to‑do list for fun and follows up before anyone has to ask, we want to meet you.

What You'll Do

• Organize and streamline day‑to‑day operations across multiple companies
• Drive projects forward — set timelines, assign action items, track progress, and follow up until things get done
• Create and maintain systems for scheduling, documentation, and communication
• Coordinate between teams, vendors, and leadership to keep everyone aligned
• Identify bottlenecks and inefficiencies, then propose (and implement) solutions
• Prepare status updates, reports, and summaries for leadership
• Support administrative operations, including calendars, filing systems, and records
• Pitch in wherever needed — we're a growing organization and every day looks a little different

What We're Looking For

• 2+ years of experience in operations, project coordination, project management, office management, or a similar role
• Exceptionally organized with strong attention to detail
• A natural project driver — you take ownership, set deadlines, and hold people (including yourself) accountable
• Strong written and verbal communication skills
• Comfortable juggling priorities across multiple businesses and teams
• Proficient with everyday office tools (Microsoft Office / Google Workspace); quick to learn new software
• Proactive, resourceful, and calm under pressure

Bonus Points For

• Experience in the home care or healthcare industry
• Experience supporting a multi‑company or multi‑location organization
• Familiarity with project management tools (Asana, Monday.com, Trello, or similar)
• Experience working directly with business owners or executives

What We Offer

• Competitive salary: $50,000 – $62,000 per year, based on experience
• A key role with real ownership and visibility across multiple growing companies
• Room to grow — as our companies expand, so will your opportunities
• A supportive, entrepreneurial team environment where your ideas are heard