Administrative & Operations Coordinator

BNI Global; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

BNI Global is seeking an Admin Executive to support leadership with day-to-day operations, calendar management, travel coordination, and document preparation.

The role requires strong organization, discretion, and the ability to communicate across teams and members using BNI Connect and other tools. This full-time position emphasizes reliability, responsiveness, and a commitment to service excellence within a fast-paced environment.

Qualifications

• Two-year degree or equivalent experience.
• 1+ years of experience in an administrative role supporting senior leadership.
• Strong interpersonal and communication skills.
• Detail-oriented with strong time management skills.
• Ability to prioritize work in a fast-paced, changing environment.
• Maintains discretion and confidentiality.
• Basic to intermediate proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Provide high-quality administrative support to assigned leadership, ensuring smooth day-to-day operations and execution of priorities.
• Manage calendars, scheduling, correspondence, and documents including letters, memos, reports and presentations.
• Coordinate travel, accommodations, and meeting logistics as assigned.
• Maintain organized systems for files, records, and operational documentation to support efficiency and compliance.
• Support Members, Directors, and Ambassadors with operational needs and clear communication in BNI Connect and other tools.
• Provide first-level troubleshooting support for BNI Connect and other networking tools, escalating more complex issues when needed.
• Respond to inquiries with professionalism, accuracy, and a service-oriented mindset.
• Maintain data accuracy across operational systems and track timelines and deliverables.
• Assist in documenting workflows and identifying opportunities to improve efficiency.
• Support process improvement by identifying gaps and implementing enhancements.
• Additional duties as needed to demonstrate core values and fulfill mission.

Skills

Customer Service

Organizational Skills

Self-Management

Technical Proficiency

Communication

Problem Solving

Education

Two-year degree

Tools

Microsoft Office Suite

Job description

BNI Global is seeking an Admin Executive to support leadership with day-to-day operations, calendar management, travel coordination, and document preparation.

The role requires strong organization, discretion, and the ability to communicate across teams and members using BNI Connect and other tools. This full-time position emphasizes reliability, responsiveness, and a commitment to service excellence within a fast-paced environment.