Administrative Operations Associate

American Water Co.; Jeffersonville (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

American Water is seeking an Administrative Operations Support to join our team in Jeffersonville, IN. This entry-level role focuses on transactional, routine, and clerical tasks under established procedures and guidance from more experienced staff.

Responsibilities include coordinating travel, maintaining calendars, preparing reports, managing office supplies, and handling routine inquiries. Ideal candidates have 0–2 years of clerical/administrative experience and strong MS Office skills.

Qualifications

• Knowledge of customer and/or operations support practices
• Ability to learn computerized systems and create reports
• Effective written and verbal communication skills
• Strong attention to detail and accuracy
• Basic data entry and documentation skills

Responsibilities

• Coordinate travel arrangements and maintain calendars
• Prepare routine correspondence, reports and meeting minutes
• Maintain inventory of office supplies and place replenishment orders
• Assist with permits and standard documentation
• Serve as first point of contact for routine inquiries; escalate complex issues
• Gather information from operations leadership to respond to questions
• Enter data into business systems and generate routine reports
• Support accounts payable and receivable activities such as invoice entry

Skills

Customer support

Communication

Attention to detail

Teamwork

Analytical skills

Problem solving

Tools

MS Word

MS Excel

MS Outlook

Job description

American Water is seeking an Administrative Operations Support to join our team in Jeffersonville, IN. This entry-level role focuses on transactional, routine, and clerical tasks under established procedures and guidance from more experienced staff.

Responsibilities include coordinating travel, maintaining calendars, preparing reports, managing office supplies, and handling routine inquiries. Ideal candidates have 0–2 years of clerical/administrative experience and strong MS Office skills.