Manager, Field Operations

American Water Co.; Jeffersonville (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

American Water in Indiana is seeking a Manager, Field Operations to lead site inspections, schedule work, and oversee capital projects within approved budgets.

You will build relationships with regulators, contractors, and community stakeholders, directing operations to meet safety, quality, and cost targets across local water services.

Join a diverse team focused on delivering reliable, affordable drinking water while developing staff and implementing best practices.

Qualifications

• Minimum 4 years supervisory experience in water works or related field.
• 4 years experience in distribution preferred.

Responsibilities

• Plan, direct, and control local construction, operations, and maintenance activity within approved budget limits.
• Establish and maintain working relationships with political, civic, and other key stakeholders in the service area, and serve as the operations interface with regulatory agencies, representing company positions in proceedings and hearings.
• Ensure local water operations meet required standards and remain in compliance with regulatory targets.
• Implement standards, targets, policies, and plans that improve operational efficiency, effectiveness, and cost performance.
• Maintain operational integrity across quality, environmental performance, reliability, health, safety, and security.
• Develop and direct cost-effective solutions that meet customer expectations and technical requirements, and promote best practice and innovation across all operational areas.
• Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas

Skills

Supervisory experience

Water distribution knowledge

Job description

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

American Water is currently seeking a Manager, Field Operations to join our Indiana team! In this role you will perform a variety of activities that manage operations in the service territory including site inspections, distributing and scheduling work assignments, working on capital improvement projects, partnering and managing contractors and more.

#LI-RB33

#LI-Onsite

Key Accountabilities

• Plan, direct, and control local construction, operations, and maintenance activity within approved budget limits
• Establish and maintain working relationships with political, civic, and other key stakeholders in the service area, and serve as the operations interface with regulatory agencies, representing company positions in proceedings and hearings
• Ensure local water operations meet required standards and remain in compliance with regulatory targets
• Implement standards, targets, policies, and plans that improve operational efficiency, effectiveness, and cost performance
• Maintain operational integrity across quality, environmental performance, reliability, health, safety, and security
• Develop and direct cost-effective solutions that meet customer expectations and technical requirements, and promote best practice and innovation across all operational areas
• Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas

Knowledge

• Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business
• Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas (preferred)
• Knowledge of large water distribution systems

Experience/Education

• Minimum 4 years supervisory experience in water works or related field
• 4 years experience in distribution preferred

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.