Administrative Office Assistant

Express Employment Professionals - Cincinnati East; Davenport (IA); On-site; USD 23,000 - 26,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking an Administrative Office Assistant in Davenport, IA to support office operations, billing, and customer service in a busy commercial print shop.

The role is full-time, 40 hours per week, with a compensation of $17-19 per hour. The ideal candidate is detail-oriented, organized, and able to manage multiple tasks in a fast-paced environment.

Qualifications

• Previous office administration, bookkeeping, customer service, or commercial printing experience.
• Experience with accounting or print management software is a plus.
• Strong organizational and multitasking skills.
• Excellent customer service and communication skills.
• Proficiency with computers and Microsoft Office.

Responsibilities

• Process vendor bills, customer invoices, and maintain accurate accounting records.
• Monitor accounts receivable and follow up on outstanding balances.
• Answer phones and provide professional customer service in person, by phone, and via email.
• Maintain organized paper and electronic filing systems.
• Support front-office and bindery operations by preparing finished jobs for delivery or pickup and contacting customers when orders are ready.
• Review outsourced (sublet) work, purchase orders, vendor invoices, and customer billing for accuracy.
• Assist with reviewing work orders and coordinating with production to ensure efficient workflow.
• Perform general administrative and office support duties as assigned.

Skills

Organizational skills

Multitasking

Customer service

Communication

Microsoft Office

Tools

Accounting software

Job description

Administrative Office Assistant

Location: Davenport, IA

Schedule: Monday–Friday, 40 hours per week

Compensation: $17-19/hr.

Position: Full-Time (40 Hours per Week)

Position Summary

We are looking for a reliable, detail-oriented Administrative Office Assistant to join our client's commercial print shop. This position plays a key role in supporting office operations, customer service, billing, and production workflow. The ideal candidate is organized, self-motivated, and able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process vendor bills, customer invoices, and maintain accurate accounting records.


• Monitor accountsreceivable and follow up on outstanding balances.


• Answer phones and provide professional customer service in person, by phone, and via email.


• Maintain organized paper and electronic filing systems.


• Support front-office and bindery operations by preparing finished jobs for delivery or pickup and contacting customers when orders are ready.


• Review outsourced (sublet) work, purchase orders, vendor invoices, and customer billing for accuracy.


• Assist with reviewing work orders and coordinating with production to ensure efficient workflow.


• Perform general administrative and office support duties as assigned.

Qualifications

• Previous office administration, bookkeeping, customer service, or commercial printing experience


• Experience with accounting or print management software is a plus.


• Strong organizational and multitasking skills.


• Excellent customer service and communication skills.


• Proficiency with computers and Microsoft Office