Administrative Manager

Baylor University; Waco (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Baylor University’s Office of the Registrar seeks an Administrative Manager to support the university mission by overseeing services for faculty, staff, students, alumni, and other constituents. The role manages inquiries by phone and email and coordinates the service schedule, budget, purchasing, and personnel.

A associate’s degree with five years of relevant experience is required; a bachelor’s with seven years is preferred. A combination of education and experience will be considered.

Qualifications

• Associate’s degree with five years of relevant work experience required.
• Bachelor’s degree with seven years of relevant experience preferred.
• Combination of education and experience will be considered in lieu of one another.

Responsibilities

• Oversee operational components of the office, including processing of transcripts, enrollment, degree verifications, and records maintenance.
• Support the service model of the office by providing service training, schedule coordination, and backup for the phone line, shared email, and walk-in traffic.
• Recruit, hire, train, and coordinate the schedules of office staff and student employees.
• Coordinate human resources and budgetary aspects of personnel management.
• Provide leadership to identify and implement process improvements for existing systems and processes.
• Collaborate with the Registrar and Associate Registrar for Business Operations and Analysis on budget planning and management.
• Complete, log, and reconcile all office purchases; oversee purchase and maintenance for office equipment.
• Perform other duties to support Baylor’s mission and maintain attendance.

Education

Associate’s degree

Bachelor’s degree

Job description

What We Are Looking For

Baylor University’s Office of the Registrar is seeking an Administrative Manager to support the mission of the university bymanaging various services provided to faculty, staff, students, alumni, and other constituents. This position oversees the support staff who respond to inquiries from all Baylor constituents by phone and email. The Administrative Manager supports the office with coordinating the service schedule, budget, purchasing, and personnel.

An Associate’s degree and five years of relevant work experience are required. A Bachelor’s degree and seven years of relevant experience are preferred. A combination of education and experience will be considered in lieu of one another.

All applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do

• Oversee operational components of the office, including processing of transcripts, enrollment, degree verifications, and records maintenance. This includes assisting with questions regarding procedures or policies and managing front office communications.
• Support the service model of the office providing service training, schedule coordination, and backup for the phone line, shared email, and occasional walk-in traffic
• Recruit, hire, train, and coordinate the effort and schedules office staff and the student employees
• Coordinate human resource and budgetary aspects of personnel management (i.e. hiring, transferring between positions, etc.)
• Provide leadership to identify and implement process improvement initiatives for existing systems and processes as well as implement new or changed processes for central staffers and for distributed constituents
• Collaborate with the Registrar and Associate Registrar for Business Operations and Analysis on budget planning and management
• Complete, log, and reconcile all office purchases
• Oversee purchase and maintenance for all office equipment, which includes: scanners, fax machines, computers, printers, and telephones
• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with university policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go toBaylor Benefits & Advantages.

Explore & Engage

Learn more aboutBaylorand our strategic vision,Baylor in Deeds. Also, explore our great hometown ofWacoad the many opportunities toengage locally. If you are new to Central Texas,This is Waco!