Administrative Manager

Chick-fil-A; Crossville (TN); On-site; USD 29,000 - 36,000; Full time

Job summary

Chick-fil-A Crossville is seeking a dedicated Operations Support role to keep our restaurant running smoothly. You’ll be a one-person team handling behind-the-scenes tasks to support your operational teammates and help leaders serve the community with excellence.

The role offers flexibility with part-time or full-time schedules, with full-time requiring partial weekly site presence. You’ll monitor email, handle calls, onboarding, payroll-related tasks, uniform orders, and other duties to support

Qualifications

• Great attention to detail.
• Highly organized.
• Highly efficient at executing tasks.
• Not easily distracted.
• Proficient at basic Excel functions.

Responsibilities

• Monitoring Email
• Answering phone calls
• Handling CARES and other customer issues.
• Onboarding new team members
• Ordering uniforms
• Ordering supplies
• Reporting for the Operations team
• Disciplinary documentation
• Payroll/Time Punches
• Team requests (documentation, letters of recommendation, work based learning, etc.)
• Owner delegated tasks

Skills

Attention to detail

Organizational skills

Task execution

Focus under pressure

Customer focus

Tools

Excel basics

Job description

Role Description

To serve the business by owning the behind the scenes tasks to keep the operations running. You will be a one person team working to support your operational teammates. Your commitment to serving others by taking items of your fellow leaders' plates, allows them to serve our community with excellence.

Role could be Part Time or Full Time. Full time would require you to work in our operations partially each week.

Flexible schedule provided with the part time role.

Responsibilities

• Monitoring Email
• Answering phone calls
• Handling CARES and other customer issues.
• Onboarding new team members
• Ordering uniforms
• Ordering supplies
• Reporting for the Operations team
• Disciplinary documentation
• Payroll/Time Punches
• Team requests (documentation, letters of recommendation, work based learning, etc.)
• Owner delegated tasks

Potential Other Responsibilities

• Assist with schedule
• Inventory ordering and management

Skills Required

• Great attention to detail.
• Highly organized.
• Highly efficient at executing tasks.
• Not easily distracted.
• Proficient at basic Excel functions.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.