Back-of-House Operations Leader & Team Coach

Chick-fil-A; Burke (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k matching

Job summary

Workstream in Burke, Virginia is seeking a Manager to lead daily operations, coach team members, and maintain a high standard of service. The role requires strong character, initiative, and a commitment to core values.

As a full-time Manager, you will participate in day-to-day activities while ensuring team accountability and food safety. Enjoy benefits such as flexible scheduling and competitive pay in a fun work environment.

Qualifications

• Reliable transportation is required.
• Ability to work in a fast-paced environment.
• Ability to manage Team Member behavioral and performance issues.

Responsibilities

• Participating operationally in day‑to‑day activities in a high-volume restaurant.
• Assist in training of new hires and set the tone for a shift.
• Open and/or close, lead shifts, and act as a key holder.

Skills

Strong people skills

Communication skills

Food safety commitment

Job description

A Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Managers are responsible for executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Manager’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Managers lead by example and set the tone that others will follow.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• 401k matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

Manager Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to food safety
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.