Administrative & Front Desk Associate

Community Action Program for Central Arkansas, Inc.; Searcy (AR); On-site; USD 26,000 - 36,000; Full time

Job summary

Community Action Program for Central Arkansas, Inc. is seeking a receptionist to provide clerical support and frontline customer service.

Under supervision, you will greet visitors, answer calls, manage the phone system, process mail, and perform data entry for agency records. You will assist with program support across Li-HEAP, TEFAP and other case management activities, while maintaining confidentiality and accuracy.

Qualifications

• High school diploma or GED required.
• Minimum one year of experience in business or customer service.
• Proficient computer skills; experience with Microsoft 365.
• Valid driver's license and ability to travel as needed.

Responsibilities

• Greet visitors and callers; manage front desk and voicemail.
• Perform data entry, filing, printing, and mail processing daily.
• Provide administrative support for Li-HEAP, TEFAP, and program deliveries.
• Maintain knowledge of community resources and update resource directory.

Skills

Customer service

Microsoft 365

Data entry

Phone handling

Education

High school diploma or GED

Tools

Microsoft 365

Email client

Job description

Community Action Program for Central Arkansas, Inc. is seeking a receptionist to provide clerical support and frontline customer service.

Under supervision, you will greet visitors, answer calls, manage the phone system, process mail, and perform data entry for agency records. You will assist with program support across Li-HEAP, TEFAP and other case management activities, while maintaining confidentiality and accuracy.