Administrative Customer Support Specialist

Ultimate Staffing; Lutherville (MD); On-site; USD 28,000 - 34,000; Part time

Job summary

Ultimate Staffing in Lutherville, MD seeks an Administrative Customer Service Representative for a temporary-to-hire role. You will be the first point of contact for customers, clients, and visitors, supporting day-to-day office operations with a professional, courteous presence.

This full-time, Monday–Friday position offers a competitive pay rate of $20–$25 per hour, based on experience. You will answer calls and emails, manage schedules, enter data, process orders, maintain files, and

Qualifications

• 2+ years of administrative, customer service, call center, receptionist, or office support experience.
• Proficient with Microsoft Office; Outlook, Word, Excel.
• Strong organizational and time-management abilities.
• Excellent communication and interpersonal skills.
• Professional, positive, and customer-focused attitude.

Responsibilities

• Serve as the first point of contact for customers, clients, and visitors.
• Answer and route incoming phone calls and emails.
• Provide timely and professional responses to customer inquiries.
• Enter and maintain accurate customer and account information.
• Process orders, service requests, and documentation.
• Schedule appointments, meetings, and follow-up communications.
• Prepare correspondence, reports, and other administrative documents.
• Maintain electronic and physical filing systems.
• Support multiple departments with administrative projects and tasks.
• Perform data entry and ensure accuracy of records.
• Assist with general office operations and special projects as assigned.

Skills

Strong communication skills

Interpersonal skills

Time management

Customer-focused

Education

Associate degree or equivalent work experience

Tools

Microsoft Office Suite

Job description

Ultimate Staffing in Lutherville, MD seeks an Administrative Customer Service Representative for a temporary-to-hire role. You will be the first point of contact for customers, clients, and visitors, supporting day-to-day office operations with a professional, courteous presence.

This full-time, Monday–Friday position offers a competitive pay rate of $20–$25 per hour, based on experience. You will answer calls and emails, manage schedules, enter data, process orders, maintain files, and