Administrative Coordinator, Donor Family & Aftercare

Versiti Blood Research Institute; Milwaukee (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Versiti Blood Research Institute is seeking an Administrative Assistant to support the Organ and Tissue Donation Aftercare Program. The role emphasizes compassion, meticulous record-keeping, and coordinating communications with donor families and transplant recipients.

You will manage calendars, prepare materials, assist with aftercare outreach for up to 12 months, and collaborate with community partners to support donor family programs and events.

Qualifications

• High school diploma or equivalent required.
• 2+ years of office/healthcare experience.
• Experience maintaining multiple databases.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, Zoom).
• Strong organizational, communication, and customer service skills.
• Ability to handle confidential information.

Responsibilities

• Arranges conference calls and meetings as requested.
• Prepares agendas, distributes minutes, and tracks action items.
• Provides bookkeeping and dues tracking; sends notices as needed.
• Manages calendars and schedules for medical staff while maintaining confidentiality.
• Supports physicians with publications including online searches.
• Cross-coverage for other administrative assistants.
• Coordinates travel and prepares itineraries.
• Handles paperwork and follow-ups.
• Answers phones and screens calls.
• Orders office supplies via Oracle.
• Opens mail and handles correspondence.
• Compiles data for reports and special projects.

Skills

Organizational skills

Communication skills

Customer service

Confidentiality

Multitasking

Problem-solving

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

EPIC experience

Job description

Versiti Blood Research Institute is seeking an Administrative Assistant to support the Organ and Tissue Donation Aftercare Program. The role emphasizes compassion, meticulous record-keeping, and coordinating communications with donor families and transplant recipients.

You will manage calendars, prepare materials, assist with aftercare outreach for up to 12 months, and collaborate with community partners to support donor family programs and events.