Donor Family & Aftercare Admin Specialist

Versiti Blood Research Institute; Milwaukee (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

PTO and Holidays

Short- and Long-term disability

Life insurance

401(k) 7% match

Job summary

Versiti Blood Research Institute in Milwaukee seeks an Administrative Assistant to support the Organ and Tissue Donation Aftercare Program. You will manage multiple priorities, deliver high-level administrative support, and interact with grieving families and healthcare partners with empathy and discretion.

Key duties include coordinating communications with donor families, coordinating mailings, maintaining records in Oracle, arranging meetings, and supporting aftercare and recognition

Qualifications

• High School Diploma or equivalent required.
• 2+ years in an office/healthcare/professional services environment.
• Experience maintaining multiple databases and systems.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, Zoom).
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Excellent customer service and relationship-building abilities.
• Ability to exercise sound judgment, problem-solve independently, and maintain confidentiality.

Responsibilities

• Arranges meetings and distributes agendas/minutes, ensuring action items are tracked.
• Provides bookkeeping support, tracks dues receipts, and sends notices as needed.
• Manages calendars and appointments while maintaining confidentiality.
• Supports physicians with publications and online searches.
• Coordinates travel arrangements and prepares itineraries with reimbursement forms.
• Prepares and follows up on paperwork and correspondence.
• Maintains office supplies and handles mail distribution.
• Works with Oracle for vendor orders and record keeping.

Skills

Organizational skills

Communication

Customer service

Confidentiality

Problem-solving

Education

High School Diploma or equivalent

Tools

Outlook

Word

Excel

PowerPoint

Teams

Zoom

Job description

Versiti Blood Research Institute in Milwaukee seeks an Administrative Assistant to support the Organ and Tissue Donation Aftercare Program. You will manage multiple priorities, deliver high-level administrative support, and interact with grieving families and healthcare partners with empathy and discretion.

Key duties include coordinating communications with donor families, coordinating mailings, maintaining records in Oracle, arranging meetings, and supporting aftercare and recognition