Administrative Coordinator 4

LDH-Medical Vendor Administration; Crowley (LA); On-site; USD 52,000 - 70,000; Full time

Job summary

Louisiana Department of Health is seeking an Administrative Coordinator 4 in the Lafayette region to supervise staff, coordinate daily workloads, and ensure timely, accurate service to SNAP applicants and recipients. You will lead a team, address program-related issues, and drive performance improvements in a dynamic public service environment.

The role requires civil service experience and a strong focus on accountability, resource management, and professional conduct to deliver essential

Qualifications

• Three years of experience in administrative services.
• Experience substitution: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
• Understanding of state civil service policies and procedures.

Responsibilities

• Directly supervise Administrative Coordinator 3 employees with training and ongoing support.
• Assign, monitor, and review staff workloads to ensure timely, accurate completion.
• Develop and complete continuous performance management plans and evaluations.
• Review and approve leave requests and monitor attendance per policy.
• Address staff disputes, client complaints, and program-related conflicts.
• Review applications and documents for compliance with policies.
• Coordinate office administrative needs, supplies, purchasing, and time administration.

Skills

Staff supervision

Workload coordination

Performance management

Customer service

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Take the lead in supporting a high-performing Economic Stability team! As an Administrative Coordinator 4, you’ll supervise and develop staff, coordinate daily workloads, and help ensure timely, accurate service to SNAP applicants and recipients. If you’re a strong leader who enjoys problem-solving, supporting employees, and making a meaningful impact in your community, this is an opportunity to grow your career while helping deliver essential services to Louisiana families.

An ideal candidate should possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Position-Specific Details:

Location: Medical Vendor Administration / ES Lafayette Region 4-FSA 3 (ES TRI-REGION 3) / Acadia Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment or Job appointment (temporary appointment that may last up to 48 months)

Cost Center: 3052130104

Position Number(s): 50688958

Job Duties:

• Directly supervises Administrative Coordinator 3 employees by providing training, coaching, guidance, and ongoing support.
• Assigns, monitors, and reviews staff workloads to ensure assignments are completed accurately and in a timely manner.
• Develops and completes Continuous Performance Management plans, employee evaluations, and related supervisory documentation.
• Reviews and approves employee leave requests and monitors attendance and performance in accordance with departmental policies.
• Addresses staff disputes, client complaints, and conflicts related to participation in assigned programs.
• Reviews applications, forms, and supporting documentation to ensure compliance with departmental policies, procedures, and applicable requirements.
• Serves as a liaison among staff, clients, management, and other organizational units while coordinating office administrative needs, including supplies, purchase requisitions, and time administration.

No Civil Service test score is required in order to be considered for this vacancy.

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.