ADMINISTRATIVE COORDINATOR 4

State of Louisiana; New Orleans (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

The Louisiana Department of Health seeks an experienced administrative professional to support the OAAS Program Operations Regional Manager and the PSH Program Manager at the New Orleans Regional Office. Strong prioritization, communication, and organization will help OAAS serve the elderly and adults with disabilities efficiently.

The ideal candidate is detail oriented, capable of multi-tasking, and comfortable handling NVRA documents, payroll/timekeeping, office supplies, and scheduling via

Qualifications

• Three years of experience in administrative services.
• Experience substitution: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
• Knowledge of NVRA reporting requirements and standard office procedures.

Responsibilities

• Answering phone lines and triaging calls
• Managing email inboxes and forwarding messages
• Maintaining and reporting NVRA documents/data per policy
• Completing payroll and timekeeping duties for OAAS regional office staff
• Using Adobe Pro to merge and stamp documents
• Ordering supplies and maintaining inventory
• Tracking PSH applications and assisting with data entry
• Scheduling appointments via Outlook and Zoom
• Printing and mailing notices per policy
• Managing property control records and assisting with audits
• Maintaining safety policies and compliance with ORM
• Maintaining paper files per Secretary of State retention policy
• Providing backup to OAAS state office timekeeping, payroll, and supply roles
• General administrative support to in-office and field staff
• Other duties as assigned

Skills

Accepting Direction

Demonstrating Accountability

Managing Resources

Tools

Microsoft Office Suite

SharePoint

LEO

Zoom

Adobe Acrobat Pro

Job description

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This position may be filled in the following parishes: Orleans, Plaquemines, St. Bernard, Jefferson, St. Tammany.

This position is part of the OAAS Program Operations section and is domiciled at the Office of Aging and Adult Services (OAAS) Regional Office in New Orleans (Region 1). Incumbent performs highly responsible and complex administrative support duties to assist the Program Operations Regional Manager and Permanent Supportive Housing (PSH) Program Manager with administration support duties in line with the OAAS policies and programs. Sets priorities on own initiative or with discretion from the Regional Manager and/or PSH Program Manager to ensure OAAS programs serving the elderly and persons with adult-onset disabilities are delivered efficiently, effectively and within program rules.

The ideal candidate will have excellent written and verbal communication skills, problem-solving skills, have the ability to multi-task and produce requests on short notice, demonstrate initiative, and be well organized. The position also requires the ability to engage and develop a rapport with others, apply knowledge and think critically, promote change and adaptability, and organize and prioritize workload.

An Ideal Candidate Should Possess The Following Competencies

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.

Minimum Qualifications

Three years of experience in administrative services.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Duties

• Answering phone line(s) for the office and addressing, triaging, and forwarding the calls/tasks appropriately.
• Managing email inboxes and addressing/forwarding emails appropriately.
• Maintaining, tracking and reporting National Voter Registration Act (NVRA) documents/data per policy.
• Completing payroll and timekeeping duties for OAAS regional office staff.
• Utilizing Adobe Pro software to merge, stamp, and combine documents, among other tasks.
• Supporting office efficiency by ordering needed supplies and keeping inventory. Maintaining office equipment in working condition.
• Tracking and filing of initial PSH applications. Assisting PSH program monitor with application processing, including entry in to database.
• Scheduling and creating appointments via Outlook and Zoom Video Conferencing.
• Printing and mailing notices and documents timely and per policy
• Managing all property control records of equipment/furniture for multiple Regions and actively participating in property control audits.
• Managing safety policies and procedures to maintain compliance with the Office of Risk Management (ORM) and actively participating in property control audits.
• Maintaining paper files and submitting requests for document disposal, as necessary, per the Secretary of State document retention policy.

Additional Duties May Include

• Participating in meetings to provide administrative support.
• Faxing/scanning documents to staff, and other various office tasks, as needed.
• Reporting to assigned LDH emergency response location when activated for emergency response duty assignments.
• Providing backup to OAAS State Office time-keeping, payroll, supply, property and other administrative roles.
• General administrative office support to in office and field staff.
• Other duties as assigned.

Position-Specific Details

Location: Office of Aging and Adult Services / AD PROGRAM OPERATIONS / Multiple Parish (Orleans, Plaquemines, St. Bernard, Jefferson, St. Tammany)

Appointment Type: This position may be filled as a Job appointment (temporary appointment that may last up to 48 months)

Cost Center: 3201022001

Position Number(s): 50667717

The Following Attributes Are Preferable (but Not Required)

• Experience with timekeeping, supply/equipment maintenance and ordering, property management and control, and safety audits.
• Knowledge of National Voters’ Registration Act (NVRA) reporting requirements.
• Knowledge of Medicaid Long Term Care Programs’ rules and regulations {including Nursing Facilities, Community Choices Waiver (CCW), Adult Day Health Care (ADHC) Waiver, Long-Term-Personal Care Services (LT-PCS), Program for the All-Inclusive Care for the Elderly (PACE) and Permanent Supportive Housing (PSH).
• Proficiency in Microsoft Office Suite (Word, Excel, Power Point, etc.), Microsoft SharePoint, Louisiana Employee’s Online (LEO), ZOOM Video Communications software and Adobe Acrobat Reader and Pro software.

NOTE: This position will require 5 days in the office. Some local in-state travel may rarely be required.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave – Up to six weeks paid parental leave More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

Contact Information

Debbie Parris-Thymes

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.