Administrative Assistant 6

LDH-Office of Behavioral Health; Baton Rouge (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Louisiana Department of Health (LDH) Office of Behavioral Health is seeking an executive support professional to assist senior leadership in Baton Rouge. You will coordinate high-level meetings, manage correspondence, and oversee travel and time administration activities to ensure efficient executive operations.

Ideal candidates will have five years of administrative experience, strong communication skills, and a proactive approach to policy compliance and customer focus.

Qualifications

• Five years of experience in administrative services.
• Ability to coordinate high-level meetings, correspondence, travel, and time administration.
• Experience acting as a liaison between senior leadership, government agencies, and staff.

Responsibilities

• Serves as a liaison between the Assistant Secretary, Medical Director, government agencies, Local Governing Entities, and Behavioral Health headquarters staff.
• Tracks, routes, and follows up on correspondence from elected officials, constituents, and other stakeholders to ensure timely responses.
• Coordinates executive meetings, leadership meetings, workshops, interviews, and appointments, including scheduling presenters and documenting meeting minutes and action items.
• Screens and prioritizes telephone calls and inquiries for the Assistant Secretary and Medical Director and refers matters to appropriate personnel for resolution.
• Ensures requests for information and action are addressed timely in the absence of the Assistant Secretary and Medical Director.
• Performs, audits, and monitors time administration activities and records to ensure compliance with LDH and Office of Behavioral Health policies and requirements.
• Prepares travel documentation and coordinates travel arrangements for executive leadership and other staff, as needed.

Skills

Communicating Effectively

Demonstrating Accountability

Following Policies and Procedure

Making Accurate Judgments

Focusing on Customers

Demonstrating Initiative

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Join the Office of Behavioral Health as a key member of the executive support team! In this dynamic role, you’ll work closely with senior leadership, government agencies, and the public while coordinating high-level meetings, correspondence, travel, and time administration. If you’re organized, responsive, and thrive in a fast-paced environment where your work directly supports executive operations, we encourage you to apply and make an impact!

An ideal candidate should possess the following competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement,
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes,
• Following Policies and Procedure: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies,
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.

Five years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. The maximum substitution allowed is 120 hours, which substitutes for a maximum of four years of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Serves as a liaison between the Assistant Secretary, Medical Director, government agencies, Local Governing Entities, and Behavioral Health headquarters staff.
• Tracks, routes, and follows up on correspondence from elected officials, constituents, and other stakeholders to ensure timely responses.
• Coordinates executive meetings, leadership meetings, workshops, interviews, and appointments, including scheduling presenters and documenting meeting minutes and action items.
• Screens and prioritizes telephone calls and inquiries for the Assistant Secretary and Medical Director and refers matters to appropriate personnel for resolution.
• Ensures requests for information and action are addressed timely in the absence of the Assistant Secretary and Medical Director.
• Performs, audits, and monitors time administration activities and records to ensure compliance with LDH and Office of Behavioral Health policies and requirements.
• Prepares travel documentation and coordinates travel arrangements for executive leadership and other staff, as needed.

Position-Specific Details:

Location: Office of Behavioral Health/Executive/East Baton Rouge Parish

Appointment Type: This position may be filled as ap

Cost Center: 3301010101

Position Number(s): 98023

No Civil Service test score is required in order to be considered for this vacancy.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Shea Malbreaugh

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-4287

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.